Customer Due Diligence Analyst

1 week ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Job Title: Customer Due Diligence Analyst

Location: Jurong East

Duration: 12 months contract

Scope:


• Competent & well-versed in the Guidelines for Client Onboarding & Data Maintenance


• CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)


• Competent & well-versed in different Corporate entity structures & corresponding documentation requirements and account structuring knowledge


• Documentation review for client onboarding and static data maintenance and transactions documents.


• Coordination & stakeholder management skills to reach out to different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases


• Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.


• Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.


• Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)


• To support and deliver team KPI and objectives.


• Handling various duties & ad-hoc project assigned to the team.


• Accurate and timely execution of service requests / clients' instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.


• Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.


• Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.

Requirements:


• Min. Degree in relevant field


• Relevant experience will be an added advantage.


• Shows capability in adapting to fast changing environment


• Good communication skills

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E
• EA License No. 01C4394
• Reg. Reg No: R23117785 (Lok Ding Hann)

Tell employers what skills you have

Front Office
Management Skills
Due Diligence
data maintenance
Customer Care
Financial Transactions
Attentive
Good Communication Skills
Accountability
Team Lead
Banking
Customer Service
KYC
Stakeholder Management
Document Review
Customer Service Experience

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