Head of Growth Strategy and Operations

Full-time Globally

**Who We Are**

90 Seconds is the global video creation platform, allowing brands to create quality videos anywhere in the world. 90 Seconds revolutionizes the way video production is managed by simplifying the complexity of video production. This is done through our unique technology, including an end-to-end suite of collaboration tools, which helps brands connect and track offline video shoots back to an automated online workflow.We provide brands access to more than 13,700 creators in over 160 countries and 900 cities across categories including videographers, directors, editors, animators, drone operators, photographers, and many more. Today, with over 40,000 videos created for the world’s biggest Brands across multiple sectors - from Amazon to Unilever, Deloitte to Marriott - our vision to create the world’s leading cloud video production platform still remains at the heart of everything we do.We’re a 10-year-old company at the Series B+/Pre-IPO phase, have been through self-funding, then 6 years of Venture capital partnering with Sequoia Capital, Airtree Ventures, SIG, and others. We’ve had years of high growth, a dip, and recovery and are now growing as a profitable company with good margins, strong balance sheet, and about 40% growth YoY.**Your Role, Collaboration & Team
- As Head of Growth Strategy and Operations at 90 Seconds, you’ll work as part of the leadership team and likely report to the CEO, and because this role sits at the intersection of the company's growth including in a key enablement and alignment role, to achieve the below outcomes, you’ll be working in very close partnership with our VP Sales, 4 global Sales Leaders (Asia, US, ANZ, UK), Head of Marketing, VP Marketplace and other cross-functional teams who currently deliver these outcomes.It’s a pivotal growth role, where you’ll deeply understand our customers, the barriers and enablers to growth, and be driving impact strategically as a very hands-on operator. Success in this role I’ve time will lead you to be positioned in an instrumental role in the company and our long-term growth, opening further career advancement opportunities.We’ve got a highly motivated team and leadership, many of whom together have successfully shepherded the company through significant challenges and back into growth, it’s a powerful capability we all aim to leverage up.**What You'll Love Doing**:

- **Lead GTM strategy & Playbook**: Refine and ensure optimal market positioning, target market focus, and build the playbook and systems to drive high levels of operational performance.
- ** Scale Enterprise Sales**: Lift the standards of the Enterprise Sales capability and organization and get it scaling, systematically expanding through; industries, use cases, niches, geographies, and team.
- ** Customer Love & Retention**: Develop and constantly optimize a world-class customer experience that helps unlock the limitless potential of our elite customer base of the world’s biggest companies. Focus Account Managers on engagement management via key metrics and manage reduction in customer churn.
- ** Secure Bigger Deals**: Help develop the formula to unlock the winning of more 7-figure and multi-year contracts from the world’s biggest companies.
- ** Understand the Data & Deliver the Numbers**: Take responsibility for accurate forecasting, analysing customer data (retention, churn, needs, etc), help deliver on or above the company’s revenue forecast, and deliver the key success metrics that drive sustainable revenue and growth.
- ** Unlock New Growth Vectors / Achieve Break-out Growth**: In close collaboration with Product, research, define and launch new offerings to market. Develop GTM strategies and end-to-end programs. Successfully launch and guide strategies to optimize retention, monetization, and growth. Investigate and potentially develop in the non-large enterprise market, eg. mid-market which we’re partially in and could expand significantly on core products, and possibly a part of the SME market which would require more targeted product development.
- ** Be a great cross-functional partner**: Besides being able to work independently, we operate as one global team, and you are a key partner within the organization.
- ** Manage and grow our Subscriber base**: through usage data and renewals of wallet credit driving expansion and retention
- ** Growth Initiative Programs**:Work cross-functionally to ensure the development and tractions of growth initiatives such as Land & Expand and CRM integrations.

**Who You are**:

- Successful experience helping develop GTM strategies and end-to-end programs, driving sustainable revenue and growth.
- Demonstrated leadership success in a high growth startup/scaleup (90 Seconds in currently at the Series B+ / Pre-IPO stage), ideally into $20M+ Revenue.
- Strong analytical skills, ability to explain and support decisions with data, including, conducting scenario and s