IT Helpdesk Engineer

**Responsibilities** - Basic technical support at the EUC and network level: PC, IPad, Laptop, WAN and LAN - User Account Management (Add, Delete and Change) and follow Change Management processes. - Handle alarms raised by monitoring tools. - Helpdesk Engineer will assign/escalate to Level 2 engineer if the issue not Resolved by Helpdesk Engineer. -...

Join to apply for the IT HelpDesk Associate Engineer role at VisionPower Semiconductor Manufacturing Company (VSMC) . This position involves configuring, installing, supporting, and maintaining IT hardware and software, including PCs, laptops, mobile phones, printers, Windows OS, and applications. Responsibilities include coordinating software upgrades and...

Roles & ResponsibilitiesScope of services • Attend to all incoming IT queries over the phone and resolve it accordingly. • Co-ordinate with respective camp engineer for escalated cases. • Follow up and updates cases to ensure all closure of cases. • Be responsible for completing assigned tasks on time and to the satisfaction of the users. • Must...

Roles & Responsibilities Scope of services • Attend to all incoming IT queries over the phone and resolve it accordingly. • Co-ordinate with respective camp engineer for escalated cases. • Follow up and updates cases to ensure all closure of cases. • Be responsible for completing assigned tasks on time and to the satisfaction of the users. •...

**IT Helpdesk Engineer** You will be responsible for: - Offering responsive L1/L2 IT Support to customers, ensuring timely resolution of technical issues and providing exceptional customer service. - Proactively troubleshooting and administering infrastructure to maintain uninterrupted functionality, minimizing downtime, and optimizing overall system...

Roles & ResponsibilitiesJob DescriptionsRaise the tickets into the ticket management system (ServiceNow). Some basic triaging. Assign the ticket status and provide an update to the ticket requestor. Please support any ticket-related report/stats generation as and when needed. Backfill requested. Preferably with IT background with experience in Level...

Roles & Responsibilities Job Descriptions Raise the tickets into the ticket management system (ServiceNow). Some basic triaging. Assign the ticket status and provide an update to the ticket requestor. Please support any ticket-related report/stats generation as and when needed. Backfill requested. Preferably with IT background with...

Job Overview: We are looking for a motivated and skilled Helpdesk Engineer to provide technical support to our employees and ensure smooth day-to-day operations of IT systems. The Helpdesk Engineer will serve as the first point of contact for troubleshooting IT-related issues, assisting users with hardware/software problems and resolving technical...

Job Overview: We are looking for a motivated and skilled Helpdesk Engineer to provide technical support to our employees and ensure smooth day-to-day operations of IT systems. The Helpdesk Engineer will serve as the first point of contact for troubleshooting IT-related issues, assisting users with hardware/software problems, and resolving technical...

Job Overview: We are looking for a motivated and skilled Helpdesk Engineer to provide technical support to our employees and ensure smooth day-to-day operations of IT systems. The Helpdesk Engineer will serve as the first point of contact for troubleshooting IT-related issues, assisting users with hardware/software problems, and resolving technical...