Senior Executive

You will be performing enhancements including both business change requests as well as production defect fixes and manage project and program delivery to deliver new business capabilities.

This role demands strong technical leadership, with strong business management skills to ensure prioritisation and delivery of IT capabilities translating to maximum business values. The role covers Digitalisation of core services and onboarding new capabilities onto the Digital Core Architecture framework.

**A day in the life**:

- Work in close collaboration with business units, to meet the demand of each business unit, with objective of either to increase revenue/defecting competition, or to streamline operations and reduce cost.
- Must be able to present, partner with and influence Executive Management from both IT and Business.
- Have exceptional presentation skills catered to IT management
- Manage supply of resource volume and skillset based on demand
- Establish and manage the outsourcing processes and mechanism to achieve cost effective solutions from vendors
- Maintains and forms alliances with recognized experts and with decision makers.
- Design and implement controls and govern across the portfolio (financial, risk, issues, and change) to manage and govern the budget for outsourced services and Business initiatives.
- Identifies and acts on opportunities for continuous improvement.
- Partner with the Engineering/Architecture and other infrastructure teams to design/improve resiliency and stability of end-to-end environment to meet business objectives
- Assist business in optimizing their processes through development and implementation of automation tools including Excel VBA, PowerApp, etc.
- Oversee service transition of finished projects to Operations and ensure systems are in compliant and adhere to the laws, rules and regulations
- Experience in maintaining SLA/OLA

**What you need**:

- Bachelor’s Degree In Computer Science or Information Systems, Computer Engineering or an equivalent qualification or relevant professional certification in the relevant IT practices.
- Minimum of 10+ years with relevant IT experience with at least 5 years in Insurance industry.
- Experience with Salesforce and SAP is a great advantage
- Understanding in Automation (Python, Ansible, YAML, REST API, XML and JSON).
- Strong experience in managing multiple business stakeholders and vendors
- Strong commercial background understanding the cost components involved for IT solutions and delivery
- Experience in communicating and influencing at senior management and executive level
- Strong understanding of architectural principles and industry standards
- Delivery Experience in a complex and high-pressure environment
- Strong vendor management experience with successful track record of driving to an outcome
- Knowledge of Insurance systems, technical and engineering concepts as the business operations and processes.
- Ability to keep abreast of the new technologies with a view of implementing them to increase productivity and efficiency of the organization.
- Demonstrable background in the design, implementation, measurement and tracking of operational key performance indicators
- Detailed understanding of the end-to-end software life cycle, operational and support procedures and processes
- Proven track record of conceptual / strategic thinking ability
- Possess excellent communication, collaboration, presenting and influencing skills, particularly in liaison with internal & external service providers and senior leadership
- Strong analytical skills, meticulous, energetic, innovative, able to work in a team and under pressure
- Good interpersonal skills, resourceful, take ownership, able to conceptualize
- Ability to generate creative solutions for work situations, encourage and embrace new and untested approaches

**What we offer**:

- Centrally located office in Anson Road, connected to Tanjong Pagar MRT
- Flexi working hours for employees with commitments
- Agile office environment to promote more collaboration
- Regular company and team outings
- Accommodative time off program
- Comprehensive Medical coverage

**Why g&m**:
We believe that happy employees are the most productive employees. And that has always been our motto for the office environment.