
Survey Experience Officer
3 days ago
Survey Experience Supervisor (Household)
Duration: Yearly Renewable
Working Days: 5 days across Monday - Sunday
**Responsibilities**:
- Supervise a team of customer experience officers
- Manage and arrange household field interviews
- Manage escalated cases
- Conduct personal visit to respondents when required
- Provide administrative support to customer experience officers
- Ensure highest level of customer experience Any other Ad-hoc duties
**Requirements**:
- Singaporean
- At least 5 years of supervisory experience in a call centre environment
- Experience with Key Performance Indicators (KPIs)
- Willing and able to persuade respondents to participate in surveys
- Exceptional listening and analytical skills
- Excellent interpersonal skills
- Excellent problem solving and negotiation skills Able to work in high pressure, stressful situations
Reg No: R1989461 (Suzana Binte Slemat)
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - **EA License No. 01C4394
-
Survey Experience Officer
4 days ago
Central Singapore PERSOLKELLY Full timeThe Survey Experience Officer (Verification & Submissions) is responsible for ensuring the accuracy and reliability of survey data submitted by users. This role involves reviewing survey responses, verifying information, and resolving any discrepancies or errors. The Survey Experience Officer will also provide guidance and support to users regarding survey...
-
Survey Experience Officer
6 days ago
Central Singapore PERSOLKELLY Full timeThe Survey Experience Officer (Verification) is responsible for ensuring the accuracy and quality of survey responses by conducting verification checks and audits. This role involves analyzing survey data, identifying inconsistencies, and providing feedback to survey participants. Strong attention to detail, excellent communication skills, and the ability to...
-
Survey Experience Supervisor
2 weeks ago
Central Singapore PERSOLKELLY Full timeManage overall project database including develop and implement of statistical reports - Interpret data, analyze results using statistical techniques and provide ongoing reports - Acquire data from primary or secondary data sources and maintain data systems - Work with management to prioritize business and information needs - Locate and define new process...
-
Survey Experience Supervisor
3 days ago
Central Singapore PERSOLKELLY Full timeSurvey Experience Supervisor (Inbound) Contract: Yearly Renewable Working Days: Monday - Friday, Up to 44 hours per week **Responsibilities**: - **Supervise a team of call centre agents and submit weekly report on operational movements**: - **Oversee and manage call centre operations**: - **Manage escalated cases**: - **Provide administrative support...
-
Survey Experience Officer
1 week ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full timeDate Open - 5 days Timing: 8.00am to 5.00pm Salary $10 per hr (exclude lunch) **Job Description**: - Assist in giving out and collecting survey forms - In put data accurately into the computer **Requirements**: - Friendy and out going with good communication skills - IT savvy
-
Survey Experience Quality Specialist
3 days ago
Central Singapore PERSOLKELLY Full timeSalary: $3,500 - $4,000 Work Days: Monday - Friday Work Hours: 8.30am - 6.00pm **Responsibilities**: - Assist respondents to complete surveys using approved methodology by explaining survey objectives - Compile, record and input data collected from completed surveys into the system - Conduct verification to ensure completeness and accuracy of data...
-
Survey Designer
5 days ago
Central Singapore PERSOLKELLY Full timeThe Survey Designer will be responsible for creating and designing surveys to collect data and feedback from various target audiences. This role involves collaborating with stakeholders to develop effective survey questions, layouts, and formats to ensure accurate and valuable results. The Survey Designer must have strong analytical skills, attention to...
-
Household Survey Officer
6 days ago
Singapore EDUCARE HUMAN CAPITAL PRIVATE LIMITED Full timeComplete survey via field visit - Schedule interview appointments with respondent - Conduct data verification of completed survey cases to ensure accuracy and reliability of data - Resolve escalated issues from interviewers and respondents - Data entry for completed surveys - Status update report to supervisor - Deliver highest level of customer experience...
-
Survey Project Officer
5 days ago
Singapore EXCELTECH COMPUTERS PTE. LTD. Full timeRoles & Responsibilities1. At least Diploma qualification preferred.2. At least 3-year experience in project management or team lead role.3. Relevant experience in survey operations and/or customer service role. Call centre experience is preferred.4. Those without the relevant qualifications but have working experience will also be considered.5. Competency...
-
0502 Survey Fieldwork Supervisor
5 days ago
Singapore MAXHUNT RESOURCE PTE. LTD. Full time**Responsibilities**: Key responsibilities include (but not limited to): **Survey Supervision** - Onboard new survey ops officers in workflow processes and questionnaire design as well as any logístical requirements - Fieldwork briefing and interviewer training exercises. - Manage daily rosters and leave matters. **Survey Preparation** - Prepare the layout...