Assistant Manager

7 days ago

Singapore ZAFFERANO ITALIAN RESTAURANT & LOUNGE Full time

**WE ARE LOOKING FOR YOU**

**JOIN US TODAY AND BE PART OF OUR DYNAMIC TEAM AT SINGAPORE’S ONLY ITALIAN ROOFTOP RESTAURANT**

**Great Opportunities for Learning & Career Advancement

**Attractive & Competitive Salary

**Innovative and Energetic Workplace with a Growth Mindset

**Main Job Tasks and Responsibilities: -**
- Replaces the Service Operations Manager in his absence.
- Assists the Manager in the preparation of staff schedules keeping in mind anticipated business, existing budget, and standards of service.
- Assists the Manager to meet monthly financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions
- To have complete knowledge of local laws, customs, and company policy.
- Attends F&B and other meetings as required.
- Performs training to all staff members of the outlet and assists the Service Operations Manager in identifying and carrying out required training needs.
- Holds pre-meal and monthly communication meetings. Encourages open communication within the department and a free exchange of ideas.
- Open and close areas ensuring all duties are complete and all are locked.
- Monitor all staff performance, appearance, and hygiene.
- Liaises with the Restaurant Chef in daily food delivery and presentation.
- Liaises with other departments ensuring communication and the resolution of problems.
- Monitor trends in practices by reviewing trade literature, networking with colleagues, and visiting competitors.
- Inspects areas for cleanliness, proper storage of equipment, and supplies.
- Control of all menus, dessert menus, wine lists, and beverage menus in perfect condition.
- Control of all flower arrangements (if any), trolleys, and displays.
- Explanation of daily specials and menus in co-operation with the Chef.
- Performs a warm guest welcome and seating.
- Responsible for the following of the established quality standards as well as policies and procedures.
- Ensure adherence of all staff to safety, sanitation, and hygiene policies.
- Elaboration and control of duty rosters, planning of holidays, and control of the fixed working hours
- Responsible for the maintenance of the restaurant’s equipment (both operating and machines).
- Maintains constant communication with Engineering to ensure repairs are completed on a timely basis.
- Observe service at all times. Become a part of the operation when necessary.
- Anticipate guest needs and resolve guest problems. Answers guest questions and complaints quickly and efficiently and determine if a more senior manager needs to be involved. Records complain and action is taken.
- To carry out any reasonable task requested by the Management and/or resulting from the restaurant opening and operating necessities.

**Requirements**:

- Minimum 3 to 5 years of experience in the F&B industry
- Preferably with 1-2 years of Management experience
- Ideally someone with experience in an Italian Restaurant
- Possess drive & passion to excel in the F&B industry
- Strong communication, problem-solving, motivational, and people skills
- Able to commit to the restaurant's peak period including split-shifts, weekends, the eve of, and public holidays

**Job Types**: Full-time, Permanent

**Salary**: $3,000.00 - $4,200.00 per month

**Benefits**:

- Employee discount
- Food provided

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- Hospitality: 5 years (preferred)
- Italian cuisine: 3 years (preferred)

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