Current jobs related to Saas Solutions Support - Singapore - SAMSUNG SDS ASIA PACIFIC PTE. LTD.

  • Primavera SaaS

    2 days ago

    Singapore ROBESTEK SOLUTIONS Full time

    Job Title: Primavera SaaS (Oracle Primavera P6 EPPM Cloud) Implementation Consultant Location: Anywhere in India where Infosys has a presence Experience: 8+ years Salary: 15 to 23 LPA Job Description As a Consultant specializing in Primavera solutions, you will play a lead role in supporting customers with Primavera SaaS (Oracle Primavera P6 EPPM...

  • Saas Strategy

    7 days ago

    Singapore ITLINK BUSINESS SOLUTIONS (S) PTE LTD Full time

    **Role Overview**: This intern will work closely with leadership on early-stage SaaS strategy and subsequent marketing execution. They will gain hands-on experience by helping validate market opportunities, define product positioning, and support go-to-market efforts for a new SaaS venture. The role offers exposure to both strategic planning (including...

  • VP of Sales – SaaS to Banks

    2 weeks ago

    Singapore Iopa Solutions Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Iopa Solutions Some roles ask you to manage a pipeline. This one asks you to build something bigger. We're a fast-growing SaaS company delivering intelligent data automation solutions to banks and financial institutions across APAC. Our platform is built to...

  • VP of Sales – SaaS to Banks

    7 days ago

    Singapore Iopa Solutions Full time

    1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Iopa Solutions Some roles ask you to manage a pipeline. This one asks you to build something bigger. We're a fast-growing SaaS company delivering intelligent data automation solutions to banks and financial...

  • Account Executive(Saas Enterprise Retail Solution

    1 week ago

    Singapore Relex Solutions Full time

    **A brief overview of RELEX Solutions**: RELEX Solutions is the world’s most valuable provider of unified retail and supply chain planning solutions. RELEX offers a suite of Supply Chain, Merchandising and Workforce solutions that businesses use to maintain and develop an efficient supply chain network. Leading retailers and suppliers around the world use...

  • ERP Sales Manager

    2 weeks ago

    Singapore KINGDEE INTERNATIONAL SOFTWARE GROUP (SINGAPORE) PTE. LTD. Full time

    **Job Overview** **Key Responsibilities** - Develop, track, and manage sales pipelines within targeted industries，optimize sales strategies and execution plans. - Analyze client requirements and propose suitable Saas ERP solutions, Deliver product demonstrations and presentations to potential clients. - Establish and maintain strong relationships with...

  • Cloud Solutions Development Specialist, Saas

    7 days ago

    Singapore Ingram Micro Full time

    **Description** **Job** **Title**: Cloud Solutions Development Specialist, SaaS **Division***: Cloud - SST **Reports to**: Local Cloud or SST Leader **Valid as of**: May 1st, 2021 **General Summary***: Ingram Micro Cloud (IMC) is fast-paced business with an entrepreneurial mentality within the foundation of a Fortune 100 company that is growing absurdly...

  • Saas Solutions Architect

    1 week ago

    Singapore Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • SaaS Sales Professional

    2 weeks ago

    Singapore beBee Careers Full time

    Enterprise SaaS Sales ExpertWe are seeking a skilled Enterprise SaaS Sales expert to join our team. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive revenue growth within the enterprise SaaS market.Sales Strategies and Revenue Growth:Develop and execute sales strategies to drive revenue growth...

  • Saas DevOps Engineer

    1 week ago

    Singapore Murex Full time

    locations- Singapore- posted on- Posted 20 Days Ago- job requisition id- JR100437 Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 2700 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by...

Saas Solutions Support

3 weeks ago

Singapore SAMSUNG SDS ASIA PACIFIC PTE. LTD. Full time

**Summary**:
This role focuses on call center tech operation, such as call cloud (Gensys, Amazon Call Cloud) and familiar with SaaS PaaS CRM solutions such as Sprinklr, ServiceNow.

**Responsibilities**:

- To serve as support for the Samsung’s Customer Experience as IT Operation representative
- To provide first level support to the team for all technical enquiries related to call cloud solutions and omni channel solution
- To liaise and cooperate between different teams RHQ, HQ, Subs, Agencies for IT related tasks.
- Lead in technical discussions with RHQ and subsidiaries (e.g. gather use requirements, consolidate technical issues, manage change requests with HQ and External Vendors)
- Liaise with HQ and External Vendors in resolving technical issues
- Identify and recommend improvement opportunities for users and customers (e.g. system enhancements, process workflow)
- Collaborate with HQ, Subsidiaries and External Vendors to deliver system enhancements and support business strategic goalsTrack and follow-up on project timeline and action items with HQ and External Vendors
- Involve in UAT testing and prepare necessary documents (e.g. SOPs, guidelines) to support training and go-live before new system enhancements are launched
- Lead and provide UAT and system training, including ad hoc/additional training for new/existing users where necessary and/or upon request from RHQ and subsidiaries
- Prepare for crisis management (e.g. BCP for issue resolution and monitoring during WFH situations where required
- Provide necessary data/report for management decision when required.

**Requirements**:

- Bachelor degree in Business or equivalent
- At least 3+ years of working experience as call center tech operation
- Broad knowledge of call center technologies such as CTI IVR PBX
- Good understaing of call cloud solutions such as gensys and amazon
- Familiar with microsoft office suite
- Proactive, self-motivated
- Effective communication and presentation skills
- Team Player
- Experience in CRM, ERP solutions such as Sprinklr, ServiceNow and SAP is a plus.