Sales Operations Business Analyst

Business Area:
Sales Operations

Seniority Level:
Mid-Senior level

Job Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Sales Operations plays a key role in the successful growth and expansion of Cloudera, being directly involved in planning, forecasting, territory management, compensation design and go to market initiatives. The function acts as a trusted advisor to the business in enabling the teams to make the right data driven decisions.

As a key member of our APAC Field Operations team, you’ll play a pivotal role in supporting sales growth and operational efficiency across the region. This is a high-impact role focused on sales forecasting, territory management, reporting, and enabling go-to-market success across direct and channel segments. If you’re passionate about driving decisions through data, optimizing sales processes, and enabling cross-functional success, this is your opportunity to contribute meaningfully and be part of a high-performing, collaborative team.

As a Sales Operations Business Analyst (APAC), you will:
- Own and manage core sales operations functions across the APAC region, including forecasting, quota setting, territory design, and sales performance tracking.- Partner directly with APAC Sales Leadership to drive data-informed business decisions and optimize sales execution.- Develop and maintain Tableau dashboards and Salesforce reports to support planning, pipeline analysis, and business reviews.- Lead and support strategic initiatives across field automation, business process improvement, and systems implementation.- Collaborate with cross-functional teams including HR, Finance, Marketing, and Global Operations to align on business objectives and enable go-to-market success.- Drive operational excellence by streamlining processes and enabling scalable, data-driven practices across sales teams.- Represent APAC in global operations forums to ensure regional priorities are well-integrated with corporate strategies.- Provide insightful analytics and reporting on key sales metrics to senior stakeholders.- Enable field teams through training, adoption programs, and change management for new tools, processes, and reporting standards.

We’re excited about you if you have:
- 5-7 years of experience in Sales Operations, Business Analysis, or related roles, preferably in a high-growth tech or SaaS environment.- Strong understanding of sales forecasting, territory planning, quota management, and CRM systems.- Hands-on experience with Salesforce and advanced proficiency in Tableau, Excel, and/or Google Sheets.- A proactive mindset with the ability to drive cross-functional projects from analysis to implementation.- Excellent interpersonal and communication skills, with a proven ability to influence and collaborate across business units.- Strong organizational skills and the ability to balance strategic projects with day-to-day operational needs.- Experience in managing stakeholder expectations across multiple functions and geographies.- A bachelor’s degree in business, analytics, or a related field (or equivalent practical experience).

What you can expect from us:
- Generous PTO Policy- Support work life balance with- Unplugged Days- Flexible WFH Policy- Mental & Physical Wellness programs- Phone and Internet Reimbursement program- Access to Continued Career Development- Comprehensive Benefits and Competitive Packages- Paid Volunteer Time- Employee Resource Groups

EEO/VEVRAA

SV-1