Sales Onboarding Specialist

7 days ago

Central Singapore PayPal Full time

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary: What you need to know about the role: The Sales Onboarding Specialist will be responsible for guiding and supporting new sales representatives for APAC/MEA/China through the initial onboarding process, ensuring they acquire necessary product knowledge, sales techniques, and company procedures to effectively begin selling, often focusing on facilitating a smooth transition and maximizing their early sales performance by providing comprehensive training and ongoing support.

**Job Description**:
**In your day-to-day role you will**:

- New Hire Training: Deliver comprehensive training programs covering company products/services, sales process, CRM systems, and sales methodologies.
- Mentorship and Coaching: Provide ongoing support and coaching to new sales reps, addressing questions, guiding them through real-time sales interactions, and helping them overcome challenges.
- Sales Process Implementation: Ensure new sales reps effectively implement the sales process, including lead generation, qualification, presentations, and closing techniques.
- Performance Tracking: Monitor new sales rep performance during onboarding, identifying areas for improvement and providing targeted feedback.
- CRM Management: Assist new sales reps with navigating the company's CRM system e.g. salesforce, ensuring accurate data entry and pipeline management.
- Collaboration with Sales Management: Work closely with sales managers to align onboarding activities with overall sales goals and strategies.

**What do you need to bring**:

- Excellent Communication Skills: Ability to clearly explain complex information, provide effective feedback, and build rapport with new sales reps.
- Strong Product Knowledge: Deep understanding of the company's products and services to effectively train new sales reps.
- Sales Process Expertise: Thorough knowledge of the sales cycle, including lead generation, qualification, and closing techniques.
- Training Delivery Skills: Ability to design engaging training materials and deliver effective presentations.
- CRM Proficiency: Familiarity with Salesforce, GONG, Seismic, MindTickle, Tableau would be an advantage" and the ability to train others on their use.
- Adaptability: Ability to adjust training methods based on individual learning styles and new sales rep needs.
- Sales background : Having experience in sales would be a PLUS

**Language Requirements**:

- Fluency in English is required - ability in additional languages relevant to the APAC/China/MEA region is a plus

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equall

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