HR Associate Workforce Administration

7 days ago


Singapore Singapore Airlines Full time

Key Responsibilities include:
(1) Workforce administration
- Manage and ensure operational efficiency, accuracy and timeliness in handling workforce admin matters including but not limited to bulk payments (e.g. bonuses, annual wage supplement), contract renewals, promotions, appointments, staff departures/clearances, leave quota and adjustment
- Keep abreast of local regulations and company policies to ensure compliance in administration of workforce matters
- Support User Acceptance Testing (UAT) of HR system enhancements
- Liaise with HR Business Partners on workforce administration and payment matters

(2) Work Pass administration
- Keep abreast of developments to work pass matters
- Advise Business Partners of their employees’ work pass matters
- Monitor and track work pass renewals for employees and their dependents
- Manage working relationships with relevant government agencies to effectively resolve issues arising from workpass matters

(3) One-stop service for staff
- Manage and follow through queries/requests from Business Partners and employees
- Support continuous improvement of HR chatbot and knowledge base
- Extract and conduct analysis of statistics/data for management reporting

(4) Key projects
- Support transition and cutover to new HR platform
- Support in progressive transition to one-stop service centre setup

**Requirements**:

- Diploma in Human Resources or related field
- Experience in HR shared services / service centre operations preferred with knowledge in HR management system (HRMS), e.g. SuccessFactors, Workday
- Analytical, meticulous, detail-oriented with strong numerical competency
- Able to work independently and in a high-stress environment with tight timelines and shifting priorities
- Team player with strong interpersonal and communication skills; able to manage difficult stakeholders and business users
- Good written skills with ability to articulate thoughts and ideas clearly and effectively
- Familiarity with local labour legislation/TAFEP and knowledge of HRMS would be an advantage


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