Customer Success

6 days ago


Geylang, Singapore MeMove Pte Ltd Full time

**About Us**

MeMove is a for-profit social enterprise start-up helping low-income individuals build better livelihoods. We do this by offering accessible financing for mobility devices like e-bikes, empowering people to earn, move, and grow.

Join us if you’re excited about making a difference while building real career skills in sales, customer experience, and business operations.

**Responsibilities**:

- Showroom Operations_
- Host customer appointments and walk-ins at our showroom
- Guide customers through test rides and product choices
- Prepare e-bikes and mobility devices for handover (basic checks, setup)
- Sales & Lead Management_
- Manage leads from WhatsApp, Carousell, and other platforms
- Engage customers via chat or calls and schedule visits
- Recommend products based on customer needs
- Close sales and follow up on payments or subscriptions
- Customer Support & Relationship Management_
- Be the main point of contact after a sale
- Help with repair bookings, servicing, or general questions
- Coordinate with our ops team to resolve issues smoothly
- Build long-term relationships with happy, returning customers

**Requirements**:

- Open to fresh grads. No experience needed, just the right attitude
- Comfortable in both English and Mandarin to better serve our diverse customers
- Friendly, confident, and enjoys talking to people
- Organised and able to manage leads and follow-ups efficiently
- Genuinely interested in mobility tech like e-bikes, PMAs, and micromobility
- Willing to work some weekends and public holidays

**Working Hours**
- You’ll typically work 44 hours a week on-site at our showroom
- Core customer hours are 10:00 AM to 7:00 PM, especially on weekends as that’s when most customers visit
- You have ownership over your schedule, as long as it supports the team and helps you hit your sales goals

**Benefits**
- We're located just 1 minute from Aljunied MRT, making your daily commute quick and convenient
- Join a young, energetic team in a tight-knit startup environment where your contributions matter
- Gain real opportunities to grow your skills in sales, customer success, and communication
- Be part of a company that’s creating meaningful social impact by supporting underserved communities

Pay: $2,100.00 - $3,800.00 per month

**Benefits**:

- Employee discount
- Flexible schedule

Schedule:

- Monday to Friday
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person



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