Parent Liaison Executive

4 days ago

Singapore MIDDLETON INTERNATIONAL SCHOOL PTE. LTD. Full time

2 years exp

**Roles & Responsibilities**

**Position**:Parent Liaison Executive**

**Reporting To**:Senior Parent Liaison Manager**

**Direct Reports**:No direct reports**

**Job Descriptions**:
Parent Liaison
- Parental liaison, reception duties, phone enquiries
- Meet and greet parents in the morning at the school entrance
- Handle, respond and follow-up where necessary with all parent queries as they arise i.e school events, student led conferences, assemblies etc
- Liaise with other EtonHouse schools regarding student transfers
- Escort prospective parents around the school’s facilities
- Documenting all complaints or queries raised by parents and bringing such to the attention of the Principal and Parent Liaison Manager
- Liaise with parents on collection of subsidy cheques
- Attend school functions and Open House that may be held outside of the contractual hours as required

Promotions and Marketing
- Assist with promoting and marketing of the school
- Assist with the planning of school functions and Open House

Transport Liaison
- Liaise with company/companies providing transport for pupils to and from school
- Deal with complaints regarding the transport services

Students’ Movements
- Handle all admission and withdrawal documents
- Keep track of student numbers in the school
- Maintain current student class lists and keep teachers updated of same
- Liaise with supervisor on MSF documents on submission/withdrawl

Uniforms
- Liaise with uniform companies
- Sale of uniform items

Administrative Duties
- Assist in administrative duties including but not limited to:

- Bill invoices, collection of school fess and issuance of receipts
- Simple accounts and book-keeping
- Stock-take and office equipment/stationery order

**Who are we looking for**:

- Diploma Holders with at least 1 to 2 years of related work experience in a sales management / business development role in the education services or a service-orientated industry
- Sales management experience is desirable
- Customer service experience is essential in dealing to both existing and prospective parents
- Experience working in a school environment would be an added advantage
- Possess a collaborative attitude and work well in a team-orientated work environment
- Excellent written and verbal communication skills
- Results orientated with a hands-on approach
- Ability to multi-task is essential for this position

No information added.

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