Head of Business Development, Apac

Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty. Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass provides access to an extensive global lounge and partner network. Using their expertise and products to craft customer experiences. Collinson’s range of services helps global brands acquire, engage, and retain choice-rich customers.

**Airport Dimensions Overview**

Airport Dimensions want travellers to value their time at the airport. They continuously seek ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, from convenient food ordering to contactless collection of duty free, Airport Dimensions help improve the travel experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.

Airport Dimensions has a rapid growing network of locations at the world’s leading airports across the United States, United Kingdom, the Middle East, and Asia. Under its brands The Club, Club Aspire, Chase Sapphire Lounge by The Club, No. 1 Lounges, Sleepover and Gamespace, Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers and develops value-added experiences for over 50 airport and airline partners.

Recent successes in enhancing the airport journey include entering the South American lounge market for the first time with Ambaar Club in partnership with Ambaar, expanding the APAC market through acquisition of Blue Sky lounges and opening of Kyra lounge in Hong Kong and the launch of Chase Sapphire Lounge by The Club in partnership with JPMorgan Chase. Airport Dimensions also operates the prestigious No 1 lounges portfolio and sleep lounge experts Sleepover - offering travellers a personal space for a peaceful sleep. Recently, Airport Dimensions have also entered the gaming world with the launch of Gamespace, the largest gaming facility in the Middle East in Dubai International Airport. Using the latest technologies, Airport Dimensions has invested in driving revenue growth for airports and increasing traveller satisfaction with the launch of digital service Connecta+ - a one-stop e-commerce and passenger loyalty platform.

Airport Dimensions is on an exciting growth path and this role with lead the next stage in that journey across the important APAC region.

**Purpose of the job**:
Reporting to the Business Development Director, APAC, the Head of Business Development APAC is a critical role in the Airport Dimensions team with responsibility for the continued expansion of our network in key strategic airports in Asia Pacific. This role focusses on pursuing our strategic expansion in North Asia and Indochina.

**Key Responsibilities**:

- Responsible for driving delivery of new business opportunities across North Asia and Indochina for Airport Dimensions.
- Working with the existing business development team, build a comprehensive prospect list and sales pipeline, moving this pipeline into completed sales over time
- Drive new prospect relationships across North Asia and Indochina region and leverage existing clients/partner relationships to cross sell Airport Dimensions offerings
- Targeting and contacting suitable prospects to open and build relationships in a proactive and value-added manner
- Building relationships and driving value to ensure potential clients provide us with opportunities to pitch our products and services to them
- Provide intelligence on the competitive landscape of each target location
- Provide broad intelligence on key competitors across North Asia and Indochina
- Develop and execute location specific plans factoring individual location dynamics
- Own the pitch process using customer and market insight and clear understanding of client needs to leverage the right capabilities to differentiate and win new business
- Lead the formation of RFP responses in partnership with the Marketing and partnership teams
- Work with Operations to complete the sales cycle ensuring a smooth transition from new business to implementation, and onto account management
- Build strong relationships with assigned internal and external partnership teams establishing clear communication practices. Engage with cross-functional teams to progress individual projects achieving milestones and deadlines
- Work closely with the Commercial Team to develop financial models on all new opportunities
- Work closely with the partnership legal and compliance teams to effectively negotiate our position with Airport Authorities in relation to lease terms and financial obligations
- Produce internal progress reports and updates as may be required
- Represents AD