Senior Manager, Pacs Franchise Operations

2 days ago

Harbourfront Avenue, Singapore Coca-Cola Full time

We are looking for a dynamic and dedicated Public Affairs, Communications & Sustainability (PACS) Senior Manager to join our team in Singapore. This role encompasses two primary responsibilities - serving as the PACS lead for our Singapore business, as well as co-leading and executing assigned strategic regional PACS projects in ASEAN & South Pacific (ASP) region.

**Key Responsibilities**

Local Responsibilities:

- Lead and coordinate with internal and external teams (e.g., bottlers, trade and industry associations, public affairs, and communications agencies) to develop and execute Singapore’s PACS strategy and stakeholder engagement plan.
- Advocate for legislation and regulations to support our business and industry needs in Singapore.
- Manage the Incident and Crisis Management process for Singapore in close collaboration with bottlers and Technical and Supply Chain teams.
- Cultivate and manage key stakeholder relationships, including government ministries, agencies, industry & trade associations, think tanks, and media.
- Oversee and manage routines, reporting, and performance metrics for Singapore’s PACS plans, budget, and business success metrics.
- Develop and implement Singapore PACS’ communications strategy to support business and corporate goals
- Enhance our corporate reputation through stakeholder and media engagements, community affairs and sustainability activities.

Regional Responsibilities:

- Co-develop strategies and execute work plans for assigned strategic regional PACS projects to support our business and PACS priorities.
- Engage key regional stakeholders based in Singapore and other ASP countries, including government ministries, agencies, embassies, regional trade and industry associations, think tanks, and academics.
- Enhance the company's reputation and relationships with key regional government, industry and trade organizations and stakeholders to address business issues and opportunities.
- Actively monitor and proactively engage on policies and regulations impacting food & beverage, taxation, labelling, marketing, waste management, energy, environment, and sustainability.
- Regional travel will be required to support the execution of strategic regional PACS projects.

**Experience required**
- Bachelor’s degree required and advanced degree in a relevant disciple (e.g. public affairs, communications, public policy and/or sustainability) would be preferred.
- Work experience preferred:

- At least 5 years of relevant experience in public and/or private sector.
- Experience in a matrix organization with multiple internal and external stakeholders.
- Demonstrated success in developing and implementing national and regional stakeholder plans, fostering stakeholder networks, and strengthening relationships.
- Excellent interpersonal skills with the ability to communicate complex issues effectively to drive tangible business outcomes.
- Capable of managing challenging regulatory scenarios and business crises calmly and effectively.

Annual Incentive Reference Value Percentage:15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

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