L1 IT Support

**Requirement**- Diploma/Degree in Computer Science/Engineering, Information Technology or any related discipline- 3+ years of experience in IT production operations- 1+ years of experience in leading the operations- Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middleware**Responsibilities**- To assist...

Greetings!!! We are hiring for **Java Production Support(L1 Support) role** with leading MNC in **Singapore.** **Job Description**: - Should have **4 to 6 years of experience in Java, Oracle, Spring Boot microservices**: - Must have **Proficiency Level of E2**: - Strong knowledge in Java, Soap web services, Spring Boot and Microservices - Good knowledge...

**Requirement** - Diploma/Degree in Computer Science/Engineering, Information Technology or any related discipline - 3+ years of experience in IT production operations - 1+ years of experience in leading the operations - Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middleware **Responsibilities** - To...

Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middleware Operation Support Experience Scripting and programming experience is a plus Analytics experience to discover trending or unknown by analytics tool like ELK or SQL is of high advantage RESPONSIBILITIES To assist the manager in managing L1...

**Beyond Secure.** **L1 Helpdesk Support**: **Location**: Singapore **Employment Type**: Full-Time **Start Date**: As soon as possible Are you someone who enjoys helping others and resolving basic IT issues? We are looking for a reliable and customer-oriented individual to join our team as an L1 Helpdesk Support. This role is ideal for someone with a...

**L1 Support for Key Business Applications** Provide Level 1 support for S4 HANA modules, CRM system, CPQ, and FSM. - **Business Process Improvement** Assist in executing and supporting initiatives aimed at enhancing business processes across the organization. - **Collaboration with L2 Support** Coordinate with Level 2 teams for issue resolution, including...

We are looking for Application Support Analyst (L1). Responsibilities and Requirements - Resolve Service Requests with available workarounds - Handle minor fixes and development using Outsystems and Ruby on Rails - Diploma in Computer Science, Information Technology, or related disciplines - At least 2 years of network or voice experience in L1 support

Presently we have a Job Opening for a L1 Technical Support position - Provide initial troubleshooting and support for incidents. - Escalate incidents that cannot be resolved by the service desk to the appropriate L2 support team and monitor progress.

**L1 ROLE & RESPONSIBILITIES** b) Basic Troubleshooting: Diagnose and resolve common IT issues such as password resets, software installations, network connectivity and end-user computing (EUC) problems. c) Escalation: Escalate complex issues to higher-level support teams (L2, management and/or vendor(s)) when necessary. d) Customer Service: Ensure a...

**Requirement** - Diploma/Degree in Information Technology or equivalent - Application Monitoring Experience **Responsibilities** - Provide L1 operation support for in-scope systems (40% to 50%) - Monitoring to ensure batch operation jobs complete per schedule - Attending to system alerts and follow SOP to resolve and escalate to SME support - Ensure that...