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Operations Executive

2 weeks ago

Singapore Kopitiam Investment Pte Ltd Full time

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

DESIGNATION : Operations Executive

RESPONSIBILITIES

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.
- Job Description

Reporting to the Outlet Manager and your responsibilities include but not limit to:

- Direct and manage food court according to company SOPs and regulatory requirements
- Mentor and supervise service staff on food handling, service conduct and compliance to standards
- Advise and support tenants on their operational needs and service consistency
- Manage food court according to budget with responsibility in creating and executing plans to sustain profitability
- Monitor sales and provide monthly sales reports with recommendations for business reviews with management
- Handle customers’ complaints and operational issues

**Requirements**:

- Preferably someone with Diploma in F&B, supply chain or related courses
- Preferably 2 years experience in F&B
- Tech Savvy
- Hands-on with good problem-solving skills relating to food court operations and customer issues
- Ability to foster positive working relationships

QUALIFICATIONS

GCE N Levels, GCE A Levels, GCE O Levels, ITE/Technical Certificate, Diploma, Post Graduate Diploma

OTHER INFORMATION
- 6 days work week including weekend and public holidays
- 8 hours per shift