Client Services Officer

4 days ago


Singapore EVERVET VETERINARY CLINIC PTE. LTD. Full time $1,800 - $2,500

Evervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinarians We are a team of passionate individuals who strive to provide excellent care and service to our patients and clients. Our clinic offers both general consultations and a wide range of surgeries.

As a Client Services Officer, you will be the ambassador of our clinic’s first impressions on the clients. You play a vital role in making clients feel welcomed as well as managing clients' concerns and requests with professionalism. Ideally, you would be someone who:

  • Enjoys working with clients face-to-face
  • Possesses excellent customer service skills
  • Has a love for animals
  • Is a good team player
  • Is conscientious with great attention to detail

You will need to possess the following:

  • 'O' levels certificate or higher
  • Prior customer service experience is a plus

You will be required to work up to 5 days per week (inclusive of one weekend).

As a Client Services Officer, you will be performing the following duties, including but not limited to:

  • Manage incoming phone calls & direct calls where appropriate
  • Schedule appointments and communicate booking requirements to clients
  • Communicate patient arrivals and emergencies to clinical staff
  • Finalize invoices, process payments, and balance the till
  • Dispense medication
  • Perform various ad-hoc administrative duties
  • Maintain general housekeeping

Do note that only shortlisted candidates will be notified.

Job Type: Full-time

Salary: From $1800.00 (remuneration commensurate with experience)

Please email your CV to admin@evervetsg.com


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