Client Services Officer
4 days ago
Evervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinarians We are a team of passionate individuals who strive to provide excellent care and service to our patients and clients. Our clinic offers both general consultations and a wide range of surgeries.
As a Client Services Officer, you will be the ambassador of our clinic’s first impressions on the clients. You play a vital role in making clients feel welcomed as well as managing clients' concerns and requests with professionalism. Ideally, you would be someone who:
- Enjoys working with clients face-to-face
- Possesses excellent customer service skills
- Has a love for animals
- Is a good team player
- Is conscientious with great attention to detail
You will need to possess the following:
- 'O' levels certificate or higher
- Prior customer service experience is a plus
You will be required to work up to 5 days per week (inclusive of one weekend).
As a Client Services Officer, you will be performing the following duties, including but not limited to:
- Manage incoming phone calls & direct calls where appropriate
- Schedule appointments and communicate booking requirements to clients
- Communicate patient arrivals and emergencies to clinical staff
- Finalize invoices, process payments, and balance the till
- Dispense medication
- Perform various ad-hoc administrative duties
- Maintain general housekeeping
Do note that only shortlisted candidates will be notified.
Job Type: Full-time
Salary: From $1800.00 (remuneration commensurate with experience)
Please email your CV to admin@evervetsg.com
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