Front Desk Executive
7 days ago
- Location: 52 Craig Rd, Singapore
Mins walk from Tanjong Pagar | Maxwell | Outram MRT stations - Work Hours: Mon-Fri 9am-6pm, Sat 9am-1pm
- Schedule: 5.5-day work week | No night shifts | No overtime culture - great work-life balance
About the Role
At Dentalis, we're seeking a stellar, service-oriented professional to be the warm, welcoming face of our clinic. As our Front Desk Executive , you will be the first point of contact for every patient - setting the tone for an exceptional care experience.
This role is ideal for someone who thrives in a patient-facing environment, takes pride in attention to detail, and enjoys delivering hospitality-level service in a healthcare setting.
Key Responsibilities
As a Dentalis Front Desk Receptionist, your role will encompass three core areas:
Five-Star Patient Experience
- Deliver a concierge-style welcome, ensuring every patient feels valued and at ease.
- Handle all communication channels (phone, WhatsApp, email, walk-ins) with professionalism and warmth.
- Coordinate and manage appointment scheduling to optimize patient convenience and clinic flow.
- Anticipate patient needs, provide thoughtful assistance, and dispense prescribed medications accurately.
Service Excellence Operations
- Maintain organised front desk operations and uphold the highest standards of clinic ambiance.
- Oversee patient registration, billing, and CHAS/Medisave claims timely with accuracy
Clinic Operations
- Maintain impeccable cleanliness of reception, pantry, and toilets to clinic standards.
- Uphold meticulous record-keeping in full compliance with PDPA regulations.
- Coordinate with dental laboratories on case logistics.
- Manage inventory of dental products and supplies, ensuring adequate stock levels.
- Provide administrative support to ensure smooth daily clinic operations.
Our Ideal Candidate
- Education: Minimum N/O Levels or ITE certification.
- Communication: Good spoken and written English (Mandarin/Malay a plus).
- Professionalism: Impeccable grooming and polished presentation.
- Skills: Basic computer literacy; detail-oriented and organized.
- Personality: Warm, approachable, and able to stay composed under pressure.
- Experience: Ex-cabin crew (SQ or others) welcome - hospitality background a plus
Why Join Dentalis?
Joining Dentalis means becoming part of a team that values your well-being and professional growth:
- Consistent Daytime Hours: No evening or night shifts.
- Work-Life Balance: 5.5-day week, no overtime culture.
- Professional Growth: Develop world-class service and patient care skills.
- Team Culture: Work in a supportive, excellence-driven environment.
How to Apply
If you're ready to bring world-class service to healthcare and are passionate about creating exceptional patient experiences, email your resume to: with Subject: Front Desk Executive .
At Dentalis, we don't just meet expectations - we redefine them, one exceptional patient experience at a time.
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