Hospitality Expert

2 days ago

Singapore beBeeCustomerService Full time

Reservations Officer/ Executive Job Opportunity ">

We are seeking a skilled Reservations Officer/Executive to join our team. As a key member of our hospitality staff, you will be responsible for handling reservations inquiries via phone, email, and online platforms.

The ideal candidate will have strong communication skills, both verbal and written, as well as exceptional customer service and interpersonal skills.

In this role, you will provide information about room availability, rates, and packages to potential guests, assist them in making reservations, modifications, or cancellations, and ensure accurate and timely entry of reservation data into the booking system.

You will also be responsible for providing excellent customer service to enhance guest satisfaction and ensuring that all interactions with guests are professional, courteous, and respectful.

This is an exciting opportunity to join a dynamic team and contribute to delivering moments of joy and hospitality to our guests.

To succeed in this role, you will need:

  • Previous experience in a similar role within the hospitality industry;
  • Strong communication skills, both verbal and written;
  • Exceptional customer service and interpersonal skills;

Benefits include a great working environment, work-life balance, and opportunities for career growth and development.

Join us today and take the first step towards a rewarding career in hospitality

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