
Client Experience Manager
1 week ago
Job Title: Client Experience Manager
Key Responsibilities:
- Develop and implement service protocols to enhance client satisfaction.
- Manage and resolve guest complaints professionally and efficiently.
- Oversee daily restaurant operations, including front-of-house staff scheduling and performance.
Key Qualifications:
- Strong leadership skills with the ability to motivate and manage a team.
- Exceptional communication, problem-solving, and organisational skills.
Benefits of the Role:
- Opportunity to develop and implement new service protocols.
- Chance to work with a talented kitchen and management team.
Essential Skills:
- Leadership
- Microsoft Office
- Restaurants
- Customer Support
- Customer Loyalty
- Italian
- Problem Solving
- Administration
- Hospitality Management
- Fine Dining
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