Intern, Contact Centre

We are hiring a **Sales & Marketing Intern **to deliver day-to-day duties and responsibilities for Bizlink Centre. Reporting Address**:512 Chai Chee Lane, #01-09, Singapore 469028** **Working Hours**: - Monday - Friday: 8.30am to 5.30pm - Allowance is provided for overtime after working hours. - Devise strategy to improve the quality of customer service...

Work closely with stakeholders to achieve desired service levels and deliver positive customer experience. - Highlight gaps in proficiency and/or knowledge of Team Leads (TLs) and Contact Center Staff(CCS). - Oversee the Contact Centre operations and ensure resources are available to meet Key Performance Indicators (KPIs) (including targeted performance...

Job DescriptionWe are seeking an experienced and skilled professional to join our team as a Contact Centre Executive. In this role, you will be responsible for handling customer interactions via phone and/or emails within stipulated timeframe.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and effective manner.Cross-sell bank...

Roles & ResponsibilitiesStart date: 22 Sep 25 (Training will also be on 22 Sep 25, 3-4 weeks training)Location: Raffles CentreFull day temp:Working Days: Monday to Sunday, including Public Holidays Working Hours: 8am to 10.30pm (shift-based coverage), 9 hrs per day including 1 hr lunch break, (shift interval 8am,9am, 10am,1.30pm) Work Week: 5 days per...

Join to apply for the Executive, Contact Centre role at Singlife Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of...

Job Title: Contact Centre ProfessionalAs a key representative of our organization, you will serve as the first point of contact for customers, providing exceptional service and support. Your role will involve handling client calls, understanding customer needs, and delivering solutions that meet their expectations.Key Responsibilities:Handle customer...

Full spectrum of helming a Contact Centre - Oversee, lead and manage daily operations of our contact centre across multiple channels. - Plan, develop and implement strategies to improve service quality, efficiency, productivity and customer satisfaction. - Formulate, drive and achieve performance against KPIs such as service levels, customer satisfaction,...

Join to apply for the Executive, Contact Centre role at Singlife Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of...

Job Title: Contact Centre Coordinator">Job Description:We are seeking an experienced and skilled Contact Centre Coordinator to join our team. As a key member of our customer service department, you will be responsible for ensuring the smooth operation of our contact centre.Key Responsibilities:Coordinate fault management, incident response, and complaint...

Singapore, Singapore, Singapore (4 Shenton Way, SGX Center 2)DepartmentContact Centre Team DJob posted onSep 03, 2025Employee TypeInternExperience range (Years)0 - 1 yearAbout the Team:Contact Centre is the main contact point for customers and advisors who want to reach Singlife via the hotlines or our service centre. Our CSEs handle multiple lines of...