Contact Centre Professional

Contact Centre Agent Role We are seeking a highly skilled and enthusiastic Contact Centre Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Key Responsibilities:Telephone Enquiries:Answer all calls about our parks and precinct,...

Job Title: Contact Centre Executive HealthcareWe are seeking a highly motivated and skilled Contact Centre Executive to join our healthcare team. This role will involve handling customer inquiries, providing accurate information, and ensuring timely follow-up on customer requests.

We are seeking a highly skilled professional to handle customer interactions in our contact centre. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a team.The ideal candidate will respond to customer inquiries, resolve complaints, and provide accurate information about company products and...

Job Title: Contact Centre Representative We are seeking an experienced contact centre representative to join our team. The successful candidate will be responsible for handling inbound and outbound calls related to hospital bills, providing billing information to patients, and sending statements of accounts. Respond to inquiries and resolve issues...

Looking for a challenging role that will put your communication skills to the test? We are seeking an experienced and enthusiastic Contact Centre Agent to join our team!About the Job:We are looking for someone who is passionate about providing exceptional customer service via phone, email, or other digital channels. As a Contact Centre Agent, you will be...

Work closely with stakeholders to achieve desired service levels and deliver positive customer experience. - Highlight gaps in proficiency and/or knowledge of Team Leads (TLs) and Contact Center Staff(CCS). - Oversee the Contact Centre operations and ensure resources are available to meet Key Performance Indicators (KPIs) (including targeted performance...

Job Title: Contact Centre Senior ExecutiveAbout the Role:We are seeking an experienced and skilled Contact Centre Senior Executive to join our team. This key role will involve managing and coordinating projects and tasks within the contact centre, ensuring seamless communication with team members and stakeholders.The ideal candidate will possess excellent...

Job DescriptionWe are seeking an experienced and skilled professional to join our team as a Contact Centre Executive. In this role, you will be responsible for handling customer interactions via phone and/or emails within stipulated timeframe.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and effective manner.Cross-sell bank...

Job Role:We are seeking a skilled Contact Centre Team Lead to manage the performance and service quality of our Contact Centre. The successful candidate will be responsible for training and developing CSO staff, ensuring they provide accurate and timely responses.Main Responsibilities:Manage the overall performance and service quality of the Contact Centre...

Job Title: Contact Centre Coordinator">Job Description:We are seeking an experienced and skilled Contact Centre Coordinator to join our team. As a key member of our customer service department, you will be responsible for ensuring the smooth operation of our contact centre.Key Responsibilities:Coordinate fault management, incident response, and complaint...