Sr renewals account manager

5 days ago


Singapore Sprinklr Singapore PTE Ltd Full time

Sr Renewals Account Manager - Saa SSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier throughThe Sprinklr Way.
Job DescriptionThe Renewals Account Manager collaborates with Sales & Customer Success and is accountable for the renewal process for their account base across one territory or more. Typically, in this role you are responsible for a variety of large, more complex accounts/territories in partnership with Field Sales.
In this role you can expect to...
Negotiate all facets of renewal contracts using sound business judgment.
Develop and deliver win/win negotiation strategies that maximize contract value while protecting and enhancing the customer relationship and the value they are realizing from Sprinklr.
Identify customer needs and demonstrate strong account management capabilities to drive on-time renewal closure. Identify areas of license expansion and potential renewal risk weekly.
Maintain a good understanding of Sprinklr licensing models to provide both sales and customers assistance in licensing discussions.
Monitor customer health metrics to proactively identify and communicate risks. Work cross-functionally to develop risk mitigation strategies and drive appropriate actions.
Document all renewal steps, in accordance with Renewal Guidelines, clearly in SFDC / Clari systems.
Engage customers in conversations around renewal readiness, timing and general customer needs.
Connect with customers on multi-year contracts via direct and indirect communication to ensure continued engagement and customer value realization.
Adhere to and execute on Renewals Management priorities, expectations and programs.
Create, present, and negotiate renewal proposal(s) and options throughout post sales process.
Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization of executable order form.
Forecast accurately utilizing Renewal & Forecast Guidelines.
Partner with our Sales and Customer Success organization to review customer value achievement & product adoption.
What We Are Looking For:
Ability to perform under pressure & within a fast-paced, hyper growth culture.
Team player mindset with a track record of building positive relationships with peers and cross-functional partners.
Excellent customer management skills; including sales, account management, and customer service.
Creative problem-solving skills taking personal initiative to identify areas of process improvement and efficiency.
Demonstrated strong work ethic and consistent quota achievement.
Proactive approach with strong attention to detail, time management and organization.
Excellent written and verbal communication skills.
Growth mindset who always keeps our customers’ success at the core.
What Makes You Qualified:
Bachelor’s Degree from an accredited college or equivalent work experience.
7+ years demonstrated success in a Renewal Account Management customer facing, quota carrying role.
Advanced proficiency or expert level with contract renewal processes, sales negotiations and renewals forecasting.
Deep knowledge and expertise with Saa S sales & services models focused on enterprise software.
10-15% travel (region/territory dependent).
Why You'll Love Sprinklr:We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.For more information on Sprinklr Benefits around the world, head to browse our country-specific benefits guides.We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.#J-18808-Ljbffr


  • Sr. accountant

    6 days ago


    Singapore SPACE EXPLORATION TECHNOLOGIES CORP Full time

    SR. ACCOUNTANTAs the company expands its international footprint and provides Starlink (our revolutionary satellite low-latency broadband internet) across APAC, Starlink Internet Services Pte. Ltd. is seeking a sr. accountant for our Singapore office to help ensure that our financial reporting obligations are met.The Sr. Accountant will focus on APAC...


  • Singapore HASHICORP (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the role...The HashiCorp Renewals Team owns post-sales success, customer retention, and contract renewals within an assigned territory and market segment. Our Renewals Support Specialists are the face of HashiCorp to our customers and are responsible for managing customer relationships and delivering customer satisfaction. You...


  • Singapore HASHICORP (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the role...The HashiCorp Renewals Team is responsible for post-sales success, customer retention, and contract renewals in assigned territories and market segments. Our Renewal Support Specialists are the face of HashiCorp to our customers and manage customer relationships to deliver customer satisfaction. You will partner with...

  • Manager - renewal

    3 weeks ago


    Singapore Great Eastern Life Full time

    Job Description - Manager - Renewal (240001 HJ) Job Number: 240001 HJ Job Overview You will be involved in the areas of Sales & Marketing in Group Insurance business, and understand the process of servicing intermediaries/ direct clients on existing renewal business to achieve high renewal retention and business development. The Job Servicing renewal...


  • Singapore Forcepoint Full time

    About the RoleThis is an exciting opportunity to join our team as a Renewals Professional, specializing in sales and account management within the Forcepoint organization.Key ResponsibilitiesRenew and upsell maintenance/service/license contracts for assigned regions or accounts.Demonstrate expertise in various products and maintenance contracts, educating...


  • Singapore This Is An IT Support Group Full time

    Description What makes us Qlik? A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...


  • Singapore Anaplan Full time

    Anaplan is a leading provider of cloud-based business planning and performance management software.We are seeking an experienced Renewals Business Development Manager to join our team. This is a fantastic opportunity to work with a highly visible, large-scale SaaS cloud company.The ideal candidate will have 5+ years of experience in SaaS renewals, sales,...

  • Renewal manager

    3 days ago


    Singapore Magnet Forensics Full time

    Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and Io T-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies,...


  • Singapore Qlik Full time

    What makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration...


  • Singapore Dynatrace Full time

    Job Title: Renewal Process ManagerAbout the JobWe are seeking a highly skilled Renewal Process Manager to join our team at Dynatrace.This is an exciting opportunity for a motivated individual to drive business growth by ensuring seamless renewal processes for our customers.About UsDynatrace is a market leader in software performance monitoring, trusted by...


  • Singapore Recruit Express Pte Ltd. Full time

    Facilities Management Sr Executive/ Assistant Manager (Healthcare) Scope of work for Asst Manager, Facility: Design, coordinate, evaluate & project supervision to new area / department expansion and modification to existing production / office re-layout renovation. Prepare project description, drawing and activities for contractor to submit their quotation....

  • Sr. sales manager

    5 days ago


    Singapore Support Revolution Full time

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and Io T/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the...

  • Sr. tax analyst

    6 days ago


    Singapore SPACE EXPLORATION TECHNOLOGIES CORP Full time

    SR. TAX ANALYST (APAC)As we expand Starlink (our revolutionary satellite broadband internet) across the APAC region, Starlink Internet Services Pte. Ltd., a wholly-owned subsidiary of Space X, is seeking a Sr. Tax Analyst to work on direct and indirect tax matters across the APAC region, including managing tax compliance, driving tax initiatives and...


  • Singapore SR RECRUITMENT CONSULTANCY Full time

    At SR RECRUITMENT CONSULTANCY, we are seeking a highly skilled and dedicated Junior Engineer to join our team as a Renovation Project Coordinator.Job OverviewThis is an exciting opportunity for a motivated individual with a passion for renovation projects to take on a key role in managing and executing renovation projects from conception to completion.We...


  • Singapore This Is An IT Support Group Full time

    Job Title:Specialist, Renewal Sales (Indonesia)Job DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Renewal Sales Representative to join our team in Singapore.Reporting to the Sales Manager, the Renewal Sales...


  • Singapore Forcepoint Full time

    Job DescriptionWe are seeking an experienced Contract Renewal Specialist to join our sales team at Forcepoint. This role involves renewing, up-selling, and closing of maintenance/service/license contracts for assigned regions or accounts.Key Responsibilities:Renewal of existing contracts, with a focus on increasing renewal sales for assigned regions or...


  • Singapore DIRECT SEARCH ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesExpand into the renewables sector by identifying and securing profitable charters and business opportunities in renewables markets in the Asia-Pacific region to achieve extensive commercial coverage.Role: Ensure that Business Unit receivables are maintained below 3 months’ revenue. Ensure full compliance and timely execution of...


  • Singapore AUTODESK ASIA PTE. LTD. Full time

    Job Title: Renewal and Growth Manager ASEANAbout the Role:A successful candidate will be responsible for driving revenue growth, forecasting, and ensuring the closure of renewals in the ASEAN region. The Renewal and Growth Manager will create customer loyalty and growth through an irresistible customer experience.Responsibilities:Achieve assigned sales...

  • IT Admin

    4 weeks ago


    Singapore ITCAN PTE. LIMITED Full time

    Roles & ResponsibilitiesSR/Asset AdminOverall ownership of asset management and asset lifecycle managementManaged physical asset and ensure accuracy of master asset databaseManage issue of assets e.g. ipad, vpn tokens, secure thumbdrive to usersManage asset shipment to and from overseas usersManage asset in storeroom and perform weekly stock-take of assets...


  • Singapore EDP Energias de Portugal S.A. Full time

    At EDP Renewables APAC, we are committed to harnessing the power of renewable energy sources, such as solar and wind, to create a sustainable future. As a Senior Project Engineer, Solar, you will play a critical role in managing construction projects from start to finish, ensuring compliance with assigned targets in terms of schedule, cost, and internal...