Floor Operations Lead

5 days ago


Singapore A DREAMWORKS COMPANY PTE. LTD. Full time
Job Title: Floor Operations Lead (F&B | 5-Day Week | Up to $4,000++)
  • Lead the Floor: Guide the service team through each shift with clarity, calm, and confidence.
  • Be the Guest's First Impression: Warm greetings, professional demeanour, and attentive service set the tone.
  • Drive Flow and Timing: Manage seating, table turnover, and guest pacing to reduce wait times and maintain a smooth experience.
  • Keep the Vibe On Point: Ensure lighting, music, and ambience all match the mood of the moment.
  • Team Development: Offer on-the-ground coaching and encouragement to junior staff, nurturing service excellence in real time.
  • Support Daily Ops: Align closely with the management team on shift goals, updates, and service standards.
Who We're Looking For:
  • 1-3 years of front-of-house F&B experience
  • Cool-headed and composed during peak rushes
  • Strong communicator, team motivator, and guest advocate
  • Comfortable with rotating shifts (morning/afternoon/night), weekends, and public holidays
EA Personnel R Tan Eng Kang
EA License 21C0430 A Dreamworks Company Pte Ltd

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