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Floor Operations Manager
3 weeks ago
This role requires a natural leader to oversee the restaurant floor and guide our service team. We are seeking someone who thrives on the floor, brings positive energy to every shift, and takes pride in delivering top-notch service.
About The Role:- Lead the floor during service, ensuring smooth flow and seamless coordination between front and back of house.
- Support the Assistant Manager in daily operations, team briefings, and shift planning.
- Deliver warm, attentive service while setting the standard for the rest of the team.
- Assist in onboarding and training new staff, and lead by example at all times.
- Handle guest feedback with professionalism and care, turning challenges into opportunities.
- At least 2 years of experience in a similar supervisory or senior service role.
- A strong communicator with a hands-on approach.
- Positive attitude, team player, and cool under pressure.
- Strong knowledge of food and beverage service standards.
- Be part of a creative team and grow with us.
- Competitive staff discounts across outlets.
- Birthday Leave to spend it your way.
- A dynamic, supportive work environment that values initiative and collaboration.