Floor Operations Supervisor

1 day ago


Singapore beBeeLeadership Full time $35,000 - $55,000
Job Title: Floor Operations Supervisor

The primary role of a floor operations supervisor is to guide the outlet team in providing an excellent guest and member experience. This involves actively supervising the team, assisting the outlet manager, and ensuring efficient floor operations.

Key Responsibilities:
  • Supervise a team of team members, junior captains, captains, and casual workers to deliver excellent service to guests.
  • Maintain a high guest service focus, being proactive in addressing guest needs and requests.
  • Create a positive impact by taking personal responsibility and initiative to resolve issues and communicate clearly with guests and the team.
  • Ensure compliance with brand standards, hotel security, fire regulations, and health and safety legislation.
Requirements:
  • Prior food and beverage experience in a supervisory role.
  • Experience in supervising a large team.
  • Good communication skills.
  • Flexibility and ability to respond quickly and positively to changing requirements.
  • Strong organizational skills and ability to work with flexible work schedules.
  • Knowledge of food hygiene regulations.
About Us:

We are a leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are dedicated to providing exceptional guest experiences across our global brands.

Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable hospitality experiences around the world every day.


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