Floor Operations Manager

4 days ago


Singapore beBeeFloorManager Full time
Job Title: Floor Operations Manager

We are seeking an experienced floor manager to join our team. The ideal candidate will be responsible for overseeing and managing daily floor operations to ensure efficiency and high-quality service.

Key Responsibilities:

  • Operational Efficiency: Ensure smooth functioning of operations on the floor, maintain high standards of customer service, and supervise staff.
  • Staff Management: Lead, train, and motivate floor staff to ensure all team members perform their duties effectively.
  • Inventory Management: Monitor inventory levels, stock availability, and merchandise display to optimize sales and operations.
  • Customer Service: Address customer queries, complaints, and issues promptly, maintaining high customer satisfaction.
  • Health and Safety: Ensure the workplace meets health and safety regulations and maintains a clean and organized environment.
  • Performance Targets: Set performance targets for staff and ensure they are met.
  • Procedure Implementation: Implement new procedures or guidelines as directed by upper management.
  • Scheduling and Task Assignment: Schedule and assign tasks to staff, ensuring sufficient coverage during peak hours.
  • Stock Replenishment and Loss Prevention: Ensure timely replenishment of stock, proper inventory management, and loss prevention.
  • Team Collaboration: Collaborate with team members to ensure all service and operational targets are met.
  • Supplier Communication: Communicate with suppliers or service providers for any floor-related requirements.

Requirements:

  • Proven experience in floor management.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and conflict resolution skills.
  • Basic knowledge of inventory management and control systems.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

How to Apply: If you are a motivated and results-driven individual looking for a challenging opportunity, please submit your resume and cover letter for consideration.



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