Senior / Guest Service Assistant - VILLAGE HOTEL BUGIS
2 days ago
Roles & Responsibilities Job Expectations Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries. Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures. Build connections with in-house guests and those on extended stays, offering assistance as needed. Conduct courtesy calls to guests, ensuring their comfort and satisfaction. Stay well-informed and updated on all tourist-related information. Manage and maintain stock of promotional materials for daily operations. Approach any additional tasks assigned by superiors diligently and professionally. Requirements Minimum completion of PSLE or its equivalent. Able to work rotating shifts, weekends and Public Holidays. Positive attitude with an outgoing personality and good communication skills. Those without experience are welcome to apply. Tell employers what skills you have Customer RelationshipConcierge ServicesCustomer ExperienceInterpersonal SkillsHospitality IndustryAttention to DetailCommunication SkillsTeam PlayerCustomer ServiceHospitalityCustomer Service Experience
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Assistant/Catering Sales Manager
4 days ago
Singapore VILLAGE HOTEL BUGIS Full timeResponsibilitiesThis position represents the hotels (Village Hotel Changi, Village Hotel Katong, Village Hotel Bugis & Village Hotel Albert Court) to handle sales activities, acquires new event accounts, maintains client relationships, collaborates with Operations, achieve sales targets and ensures compliance with regulations and guidelines.Promote the...
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Assistant/Catering Sales Manager
4 days ago
Singapore VILLAGE HOTEL BUGIS Full timeResponsibilities This position represents the hotels (Village Hotel Changi, Village Hotel Katong, Village Hotel Bugis & Village Hotel Albert Court) to handle sales activities, acquires new event accounts, maintains client relationships, collaborates with Operations, achieve sales targets and ensures compliance with regulations and guidelines.Promote the...
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VILLAGE HOTEL KATONG
2 days ago
Singapore VILLAGE HOTEL KATONG Full timeRoles & Responsibilities Responsibilities: Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed...
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Singapore VILLAGE HOTEL KATONG Full timeRoles & Responsibilities Responsibilities: Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate...
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Senior/ Guest Service Assistant
59 minutes ago
Singapore Far East Organization Full timeSenior/ Guest Service Assistant (Village Cluster)Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels,...
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Singapore VILLAGE HOTEL BUGIS Full timeRoles & Responsibilities Responsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...
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Duty Manager
2 days ago
Singapore VILLAGE HOTEL CHANGI Full timeRoles & Responsibilities Summary This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established...
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Senior / Guest Service Executive
2 days ago
Singapore VILLAGE HOTEL KATONG Full timeResponsibilities: Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests' preferences to ensure that services offered meet their needs. Stay well-informed about the hotel facilities...
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Senior / Guest Service Executive
4 days ago
Singapore VILLAGE HOTEL SENTOSA Full timeJob Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests' preferences to ensure that services offered meet their needs. Stay well-informed about the hotel facilities...
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Senior / Guest Service Executive
2 days ago
Singapore VILLAGE HOTEL SENTOSA Full timeRoles & Responsibilities Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed...
