Senior / Guest Service Executive

2 days ago


Singapore VILLAGE HOTEL KATONG Full time

Responsibilities: Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests' preferences to ensure that services offered meet their needs. Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel. Approach any additional tasks assigned by superiors diligently and professionally. Requirements: O Levels or equivalent. Able to work rotating shifts, weekends and Public Holidays. Positive attitude with an outgoing personality and good communications skills. #J-18808-Ljbffr



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