Senior / Guest Service Executive - D07 Golden Mile, Middle Road, SG

Roles & Responsibilities Responsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

Roles & Responsibilities The Director of Butler Operations is the visionary leader of the Butler department, setting the tone and standard for ultra-luxury, emotionally resonant guest service. As the highest-ranking Butler position, they will lead all aspects of Butler operations, acting as both strategist and coach — elevating service standards to...

Roles & Responsibilities The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. Primary Responsibilities Executes Concierge Core...

Roles & Responsibilities The Raffles Service Agent / Executive delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival. Primary Responsibilities Delivers Friendly and Professional Service Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails...

Roles & Responsibilities Come join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and...

Roles & Responsibilities Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or...

Roles & Responsibilities Job Purpose To lead and manage the overall operations of a nightclub and entertainment venue, ensuring high-quality guest experiences, regulatory compliance, business growth, and brand excellence in Singapore's nightlife industry. Key Duties & Responsibilities1. Strategic & Business Leadership Develop and execute strategic plans to...

Roles & Responsibilities Responsibilities: - · Performs all beauty treatments and therapy available on menu for our customers · Conducts consultation to evaluates client’s individual needs and expectations and determine most effective program · Manage appointments and keep on time · Be sensitive to each guest’s comfort level and service needs ·...

Roles & Responsibilities Job Description Lead the bartender team in smooth operation of bar. Ensure bar operations standards are adhered to. Ensure the highest quality of beverages served. Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences. Ensure guests’ requests are not delayed. Record and...

Roles & Responsibilities Summary: This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established...