Manager

1 week ago


Singapore PREMIER TECH SERVICES PTE. LTD. Full time

Primary Relationships The position reports to the Directorate. Operation Lead an e-commerce team and oversee the day-to-day operations of our E-Commerce platforms. Coordinate order processing, ensuring accurate product fulfillment. Collaborate with the marketplace’s logistics team to ensure accurate pick-up and delivery of orders. Monitor and process orders tracking and delivery status. Address customer inquiries, handle returns, exchanges, and refunds in line with company policies. Review product listings, ensuring accuracy in descriptions, images, and prices. Work with the marketplace’s Account Manager to drive promotional campaigns. Monitor and update warehouse inventory, and order stock from local suppliers. Ensure product fulfillment and accuracy for outbound shipment of retail sales. Work with management to decide product range and availability. Marketing Understanding and management of Ads is a must. Develop and implement marketing plans across multiple marketplace platforms. Collaborate closely with internal and external teams including design, marketing, PR, and social media to develop and implement marketplace-related collaterals and plans. Oversee product prices and applied discounts. Conduct bi-weekly reporting and data analysis to marketplace performance, identifying areas for improvements and optimizations. Personal Creating and planning work schedules of staff. Conduct personnel performance appraisals to assess training needs. Any duties as assigned. Requirements 3-5 years working experience. At least diploma qualifications. Strong operational execution abilities. Understanding of online marketplace platforms such as Amazon, Lazada, Shopee, and Tik Tok. Problem solver, with strong time and project management skills. #J-18808-Ljbffr


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