Manager/Assistant Manager, Volunteer Management

3 months ago

Singapore LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE) Full time
Roles & Responsibilities

Overview

Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee Volunteer Management Functions in Lions Befrienders.

You will play a role in growing, developing and managing a volunteer pool which would include senior volunteers, to support the organisation’s strategic and programmatic goals.


Responsibilities

1. Recruitment: Develop recruitment strategies for volunteers, including social service organisations, community stakeholders, corporate partners and government agencies to support the organisation goals, including reactivation strategies for passive volunteers.

2. VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.

3. Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.

4. Networking & Stakeholder Management: Identify opportunities for partnerships with social service organisations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.

5. Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports.

6. Staff Management: Provide guidance and coaching to VM staff.


Requirements

  • Degree in Social Work/Gerontology/Training or equivalent.
  • Min. 3 years experience in volunteer management and working with wide range of stakeholders from individuals to corporates.
  • Possess ACLP or DDDLP (or the equivalent) would be advantageous.
  • A passion to enhancing the educational experience for volunteers, and to meet the needs of the community.
  • Good leadership and stakeholder management skills, and have worked with various voluntary welfare organisations, communities and institutional settings.
  • Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
  • Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
  • Enjoys working with people of all age groups.

Tell employers what skills you have

Coaching
Management Skills
Volunteer Training
Leadership
Volunteer Engagement
Microsoft Office
Interpersonal Skills
VM
Sustainable Development
Strategy
Project Management
Networking
Time Management
Communication Skills
Budgeting
Volunteer Management
Staff Management
Business Development
Stakeholder Management
Community Development

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