Concierge

**Concierge Officer** The Concierge Officer is one of the key drivers of the service standards in delivering outstanding customer service experience and touch points for Paragon’s shoppers and visitors. You are expected to have full knowledge of the Paragon Club programme to assist members with their enquiries, demonstrate adaptability and experience...

In General Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others with genuine appreciation. Actionable Example: There will be new residents moving into the estate, Concierge...

Maintain high service standards for tenants, visitors, and shoppers. - Mentor new Concierge members, aligning them with property responsibilities. - Provide training aligned with Customer Service Standards, overseeing grooming. **Responsibilities** - Maintain high service standards for tenants, visitors, and shoppers. - Mentor new Concierge members,...

**Summary** The Chef Concierge supervises the concierge team and is responsible for the management of all aspects of concierge functions. The Chef Concierge serves the needs of the guests by running errands, handling luggage, and coordinating guest requests with vendors. The Chef Concierge maintains and builds relationships with external hospitality vendors...

Chief Concierge Raffles Hotels & Resorts seeks an experienced Chief Concierge to lead and elevate guest experience across the Singapore property. Company Overview Raffles Hotel Singapore is a heritage 5‐Star hotel renowned for its historic luxury, local culture and impeccable service standards. Job Description The Chief Concierge orchestrates seamless...

The Chief Concierge is the orchestrator of seamless arrival, departure, and guest engagement experiences — leading a dynamic team of Concierges, Doormen, Porters, and Chauffeurs in delivering world-class, emotionally resonant service. Rooted in tradition yet attuned to the modern traveler, the Chief Concierge ensures each guest feels deeply welcomed,...

Oversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations. Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience. Actively refine the service standards and SOPs;...

Responsibility Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc. Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program Administration of partner promotions and reward...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $4,300 - $5,500 Per Month **Date Posted** 9 hours ago Additional Details **Job ID** 112795 **Job Views** 13 **Job Description**: Roles & Responsibilities The incumbent is responsible in assisting the Front Office Manager/ Director of Operations in the successful...

Company DescriptionRaffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces,...