Concierge
16 hours ago
Responsibility Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc. Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program Administration of partner promotions and reward redemption both at Concierge counters and in-store, for ION Orchard's customer loyalty program Ensure all enquiries and/or feedback/complaints are addressed with the shoppers/tenants within stipulated guidelines and service levels Responsible for managing all verbal and/or written enquiries received from all shoppers/tenants facing touchpoints when assigned with Call Centre and/or Customer Care deployment(s)Responsible for general administration duties such as inventory management, reporting etc. Undertake ad-hoc projects and responsibilities that may be assigned from time to time Qualifications/Requirements Minimum 1 year of working experience Relevant experience in a retail or hospitality environment will be an added advantage Ability to converse fluently in English. Other language skills will be a plus factor Pleasant personality with genuine aptitude for service-related work Willing to work on weekends, public holidays and shifts #J-18808-Ljbffr
-
Concierge
1 week ago
Singapore SPH Retail Property Management Services Pte Ltd Full time**Concierge Officer** The Concierge Officer is one of the key drivers of the service standards in delivering outstanding customer service experience and touch points for Paragon’s shoppers and visitors. You are expected to have full knowledge of the Paragon Club programme to assist members with their enquiries, demonstrate adaptability and experience...
-
Concierge
3 days ago
Singapore JLL Full timeConcierge – JLL Work Dynamics - Integrated Facilities Management Accountabilities Assist with VIP arrival Manage the concierge counter and all enquiries Manage calls Log all feedback and follow through until case is satisfactorily resolved Handle complaints and deploy facilities team support Use the Visitor Management System to pre‐register...
-
Concierge (Residential)
3 days ago
Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full timeIn General Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others with genuine appreciation. Actionable Example: There will be new residents moving into the estate, Concierge...
-
Senior Concierge
4 days ago
Singapore PERSOLKELLY Singapore Full timeMaintain high service standards for tenants, visitors, and shoppers. - Mentor new Concierge members, aligning them with property responsibilities. - Provide training aligned with Customer Service Standards, overseeing grooming. **Responsibilities** - Maintain high service standards for tenants, visitors, and shoppers. - Mentor new Concierge members,...
-
Chef Concierge
1 week ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time**Summary** The Chef Concierge supervises the concierge team and is responsible for the management of all aspects of concierge functions. The Chef Concierge serves the needs of the guests by running errands, handling luggage, and coordinating guest requests with vendors. The Chef Concierge maintains and builds relationships with external hospitality vendors...
-
Chief Concierge
5 days ago
Singapore Raffles Hotels & Resorts Full timeChief Concierge Raffles Hotels & Resorts seeks an experienced Chief Concierge to lead and elevate guest experience across the Singapore property. Company Overview Raffles Hotel Singapore is a heritage 5‐Star hotel renowned for its historic luxury, local culture and impeccable service standards. Job Description The Chief Concierge orchestrates seamless...
-
Chief Concierge
3 days ago
Singapore Raffles Hotel Singapore Full timeThe Chief Concierge is the orchestrator of seamless arrival, departure, and guest engagement experiences — leading a dynamic team of Concierges, Doormen, Porters, and Chauffeurs in delivering world-class, emotionally resonant service. Rooted in tradition yet attuned to the modern traveler, the Chief Concierge ensures each guest feels deeply welcomed,...
-
Chief Concierge
3 days ago
Singapore CADMUS RESOURCES Full timeOversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations. Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience. Actively refine the service standards and SOPs;...
-
Chef Concierge
2 weeks ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $4,300 - $5,500 Per Month **Date Posted** 9 hours ago Additional Details **Job ID** 112795 **Job Views** 13 **Job Description**: Roles & Responsibilities The incumbent is responsible in assisting the Front Office Manager/ Director of Operations in the successful...
-
Chief Concierge
1 day ago
Singapore Raffles Full time $100,000 - $120,000 per yearCompany DescriptionRaffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces,...