Desktop System Technician

2 weeks ago

Singapore beBeeSupport Full time

Job Overview:

The role of Desktop Support Specialist entails providing exceptional technical assistance to ensure seamless system performance and user satisfaction. The successful candidate will be responsible for troubleshooting, maintenance, and support of various systems, networks, and desktops.

Key Responsibilities:

  • Deliver timely and efficient on-site support for desktop, network, and system issues.
  • Collaborate with product teams to resolve system enhancements and troubleshooting.
  • Work in a fast-paced environment, responding to urgent issues while maintaining a high level of professionalism.

Required Skills & Qualifications:

  • Diploma in IT or relevant field.
  • Proven experience in desktop support, with excellent knowledge of Windows OS and basic networking principles.
  • Strong analytical, problem-solving, and communication skills, with the ability to work effectively in a team environment.
  • Flexibility to travel to multiple sites and adapt to rotational shift schedules.

Desirable Traits:

  • Previous experience in customer-facing roles, showcasing excellent interpersonal and customer service skills.
  • Willingsness to continuously update technical knowledge and skills to stay current with industry advancements.

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