Manager, Visitor Experience Services

1 week ago

Singapore Tan Tock Seng Hospital Full time

Overview Family Group: Administration. Reporting to the Assistant / Deputy Director, Hospitality & Environmental Services, you will assist to achieve the divisional goals and approved operational performance (including KPIs, objectives and budgetary goals). You will be leading and managing an Executive team and Patient Information Associate (PIA) team in HealthCity Novena (HCN), overseeing the daily operations of the following: Facilitation of inpatient visitors in accordance to the HCN Visitation Policy Concierge services Manage and enforce visitors' compliance to the HCN Visitation Policy Manage and resolve visitors' feedback/complaints arising from the department's operations promptly. Offer service recovery if necessary. You will also assist to support the Director on behalf of the Deputy Director during his/her absence to ensure smooth running of the daily operations. You will also assist and support other departments within the division and designated secretariat roles assigned to the division. Qualifications Bachelor degree with preferably at least 5 years of supervisory experience in customer service, operations, estate management and related functions Excellent interpersonal and communication skills Experience in managing large teams, handling complex complaints with empathy, ease and professionalism Advocate change and is self-driven and enjoys working in a fast pace environment Ability to respond quickly to rapid changing situations and make effective decisions with minimum supervision Healthcare experience is a plus #J-18808-Ljbffr

  • Visitor Management Agent

    1 week ago

    Singapore Certis Human Resource Services Full time

    **Alexandra Hospital Visitor Management Agent JD** You will be responsible for the following (but not limited to): - Attend to all matters related to the main lobby; daily operations and service delivery - Attend to all matters related to the Automated Visitor Management System; daily operations and service delivery - Ensure all patients and visitors...

  • Visitor Experience Ambassador

    23 hours ago

    Singapore REGALRARE GEM MUSEUM PTE. LTD. Full time

    **The Job**: You’re the face and voice of the museum, the first touchpoint for visitor experience and engagement. As an Experience Ambassador, you’re service and people oriented, own an inquisitive mind-set and enjoy starting/maintaining conversations with our visitors. You appreciate a good story and take delight in telling stories of our artefacts. As...

  • Service Officer(Visitor Management)

    3 days ago

    Singapore WSH EXPERTS PTE LTD Full time

    **Job Description & Requirements** **Responsibilities** - Stand, greet and smile to welcome all visitors and provide visitors with advice on proper conduct at the Gate or Visitor Services counter or during Roving; - Perform counter duties and housekeeping in accordance with standard operating procedures - Answer or redirect enquiries over telephone or...

  • Visitor Experience Agent

    7 hours ago

    Marina Bay Sands, Singapore Marina Bay Sands Full time $30,000 - $60,000 per year

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team.Job Responsibilities• Provide excellent Visitor Experience and ensure the smooth running of the daily operations at MBS Attractions (Museum, SkyPark, Sampan Rides and Digital Light Canvas).• Engage visitors in a positive and professional manner while proactively...

  • Museum Facilitator, Visitor Experience

    4 days ago

    Singapore Bullworks Pte Ltd Full time $40,000 - $60,000 per year

    Jobs descriptionThe Museum Facilitator, Visitor Experience & Marketing Executive will facilitate museum programs, engage visitors and promote the museum through marketing efforts.Duties & responsibilitiesFacilitation & Visitor EngagementDeliver guided tours and educational programs for diverse audiences, including preschoolers, students, and the general...

  • Executive/visitor Services

    5 days ago

    Singapore National Parks Board Full time

    **What the role is** - The Singapore Botanic Gardens (SBG) is one of the oldest and premier tropical botanical gardens. It plays an important role as a leading tropical botanical institute and holds a significant place in the history of Singapore. You will be part of the Visitor Management & Security branch of Singapore Botanic Gardens, which is the public...

  • Senior Executive

    2 weeks ago

    Singapore Singapore Art Museum Full time

    Company Singapore Art Museum Designation Senior Executive / Executive, Visitor Experience Date Listed 02 Dec 2024 Job Type Entry Level / Junior Executive - Full/Perm Job Period Flexible Start - Flexible End Profession Others / General Work Industry Arts / Entertainment / Recreation Location Name 03-07 Keppel Road, Singapore Address 03-07...

  • Visitor Experience Ambassador

    23 hours ago

    Singapore DEFENCE COLLECTIVE SINGAPORE LTD. Full time

    **Job Description**: **Part-time position** Daily Operations of Front-end Operations and Stations Acts as a Visitor Experience Ambassador for SDC either as Guest Service Associate or Singapore Story Guide by delivering excellent guest experiences for our visitors and assisting visitors in whatever ways we can; Guest Service Associate - Performs front-end...

  • Visitor Experience Ambassador

    23 hours ago

    Singapore DEFENCE COLLECTIVE SINGAPORE LTD. Full time

    **Job Description**: **Part-time position** Daily Operations of Front-end Operations and Stations Acts as a Visitor Experience Ambassador for SDC either as Guest Service Associate or Singapore Story Guide by delivering excellent guest experiences for our visitors and assisting visitors in whatever ways we can; Guest Service Associate - Performs front-end...

  • Visitor Services Officer

    3 days ago

    Singapore Nanyang Inc Pte Ltd Full time

    Roles: - Contract - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing assistance,...