Senior Executive

14 hours ago

Singapore Singapore Art Museum Full time

Company

Singapore Art Museum

Designation

Senior Executive / Executive, Visitor Experience

Date Listed

02 Dec 2024

Job Type

Entry Level / Junior Executive
- Full/Perm

Job Period

Flexible Start - Flexible End

Profession

Others / General Work

Industry

Arts / Entertainment / Recreation

Location Name

03-07 Keppel Road, Singapore

Address

03-07 Keppel Rd, Singapore

Map

Allowance / Remuneration

$800 - 1,500 monthly

Company Profile

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

**Job Description**:
Purpose of Job:
To support Singapore Art Museum's Front of House operations; by delivering quality customer service, ensuring pleasant visitor experience, handling enquiries, and supervising a team of Visitor Experience Officers.

Principal Accountabilities:

- Prepare exhibition spaces for daily operations (including weekends and public holidays).
- Conduct daily briefing.
- Handle enquiries and requests from the public, including visitors and guests.
- Ensure good customer service and visitor experience at exhibition sites. Deliver service recovery, if necessary.
- Uphold admission guidelines and encourage positive visitor etiquette.
- Handle on-site incidents, if any.
- Collate feedback from visitors.
- Collect information on visitorship.
- Check and replenish marketing collaterals.
- Staff Information Counter at exhibition sites, when required.
- Assist the Manager to deploy and supervise a pool of Visitor Experience Officers.
- Ensure daily artwork checks are done, perform basic artwork troubleshooting, and report artwork status.
- Promote active communication and information sharing to facilitate operational effectiveness and efficiency.
- General Front of House support.
- Reconcile daily ticketing revenue, if venue is ticketed.
- Ensure all is in good order at exhibition spaces at the end of each day of operation.

**Qualifications**
- Minimum Diploma holder.
- Working experience in customer service is an advantage.
- Prior experience working at a museum is an advantage.
- Able to handle point-of-sale transactions.
- 5-day work week.
- Able to work on rotational schedule; including late evenings, weekends and public holidays.
- Travel to exhibition spaces sited across Singapore.

Application Instructions

  • Global Senior Executive Search Consultant

    6 days ago

    Singapore ANKH Executive Search Full time

    Global Senior Executive Search Consultant – BANKING, FINTECH & FSI TECHNOLOGY Location: PHRemote TopCommissionStructure|FlexibleGlobalRole About the Company – ANKH Executive Search is expanding! We are seeking experienced Senior Executive Search Consultant with a strong background in recruiting for banking software vendors, FinTech firms, and FSI...

  • Senior Project Manager

    2 weeks ago

    Singapore Executive Integrity Full time $90,000 - $120,000 per year

    Job title: Senior Project Manager - ERP SolutionsLocation: SingaporeWho are we recruiting for?Our client is ahighly successful ERP solutions provider, delivering their industry's most innovative enterprise software across large projects around the world. With a strong and growing client base in South East Asia, they seek an experienced and reputable Senior...

  • Legal/Senior Legal Counsel, Corporate

    1 day ago

    Singapore Space Executive Full time

    Legal/Senior Legal Counsel, Corporate (min 8 PQE) – Digital Infrastructure Developer/Operator Legal/Senior Legal Counsel, Corporate (min 8 PQE) – Digital Infrastructure Developer/Operator Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Space Executive Recruiting the world's best Legal & Compliance...

  • Legal/Senior Legal Counsel, Corporate

    5 days ago

    Singapore Space Executive Full time

    Legal/Senior Legal Counsel, Corporate (min 8 PQE) – Digital Infrastructure Developer/Operator Legal/Senior Legal Counsel, Corporate (min 8 PQE) – Digital Infrastructure Developer/Operator Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Space Executive Recruiting the world's best Legal & Compliance...

  • Senior / Marketing Executive

    6 days ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    **Senior / Marketing Executive** **Responsibilities**: - Work with both internal and external departments such as Business Development, Project Management, Marketing, and Finance. - Work closely with our Senior Management to derive effective marketing plan. - Communicate and manage requirements between senior stakeholders to ensure objectives are met. -...

  • Managing Partner

    2 weeks ago

    Singapore Keller Executive Search Full time

    Overview Keller Singapore Location: Singapore Type: Independent Contractor / Partnership Compensation: Commission-based with strong upside; About Keller Keller is a global executive search firm focused on senior leadership and C-suite hires. We are strengthening our presence across Asia and seeking a Managing Partner (Principal Partner) to establish and...

  • Managing Partner

    5 days ago

    Singapore Keller Executive Search Full time

    Overview Keller Singapore Location: Singapore Type: Independent Contractor / Partnership Compensation: Commission-based with strong upside; About Keller Keller is a global executive search firm focused on senior leadership and C-suite hires. We are strengthening our presence across Asia and seeking a Managing Partner (Principal Partner) to establish and...

  • Marketing Executive

    1 week ago

    Singapore Richdale International Executive Search Full time

    **Senior / Marketing Executive** **Responsibilities**: - Work with both internal and external departments such as Business Development, Project Management, Marketing, and Finance. - Work closely with our Senior Management to derive an effective marketing plan. - Communicate and manage requirements between senior stakeholders to ensure objectives are met. -...

  • Legal / Senior Legal Counsel (min 8 PQE) – Digital Infrastructure Platform

    1 day ago

    Singapore Space Executive Full time

    Legal / Senior Legal Counsel (min 8 PQE) – Digital Infrastructure Platform Our client is a private equity–backed digital infrastructure platform with a rapidly expanding footprint across the Asia Pacific region. The company is a leading developer, owner, and operator of data centre assets and is at the forefront of supporting the region’s accelerating...

  • Senior Category Specialist

    5 days ago

    Singapore Executive Compass Full time

    Our client is a global design‐led furniture brand that's transforming how people shop for modern living. With a strong design ethos, a growing global footprint, and a direct‐to‐consumer model, they deliver stylish, high‐quality pieces at accessible prices. As part of their continued growth, we are partnering with them to hire a Senior Category...