
Service Officer(Visitor Management)
6 days ago
**Job Description & Requirements**
**Responsibilities**
- Stand, greet and smile to welcome all visitors and provide visitors with advice on proper conduct at the Gate or Visitor Services counter or during Roving;
- Perform counter duties and housekeeping in accordance with standard operating procedures
- Answer or redirect enquiries over telephone or walk-in enquiries at the Gate,
- Able to handle visitors’ issue and complaints independently and professionally;
- Provide assistance and information to all visitors, offer and provide visitor amenities
- Promote exhibitions, programmes and public tours;
- Conduct daily operational and amenities
- Facilitate group visits including meet-and-greet and space management;
- Identify and resolve on-ground incidents and facility faults;
- Alert and inform Service Operation Leads of any irregularities or incidents within or outside assigned areas
- Provide exemplary service to visitors and perform visitor registration
- Perform basic wildlife management duties to maintain visitor’s safety and promote wildlife etiquette
**Requirements**:
- Possess at least five (5) passes in the GCE ‘O’ Level certificate; and
- At least two (2) years of service experience;
- Proficient in English and one (1) other Asian language;
- Possess good communication, interaction skills and customer-oriented;
- Demonstrate flexibility in dealing with visitors and customers
- Comfortable with management of large groups and crowds;
- Physically fit
**Trained in**:
- Customer Service Excellence (e.g., Go the Extra Mile Service);
- IT skills; and
- Basic First Aid + CPR & AED.
**Salary**: $3,000.00 - $4,000.00 per month
-
Visitor Services Officer
6 days ago
Singapore Nanyang Inc Pte Ltd Full timeRoles: - Contract - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing assistance,...
-
Visitor Services Officer
2 days ago
Singapore NANYANG INC PTE. LTD. Full time**Job Description**: Roles: - Assist query in reception counter station/ information counter Requirement: - Providing exemplary service to visitor in accordance with standard operating procedures and expected turnaround times - Carry out housekeeping of the visitor services counter premises to ensure a good image is projected at all times - Providing...
-
Visitor Service Officers
6 days ago
Singapore KEPLER HUMAN CAPITAL PTE. LTD. Full timeOur client is a government agency and they operates a gallery that presents opportunities to educate and raise public interests through multimedia and interactive stations. The visuals are presented in an innovative and creative way, which are laymanised for the public to understand. **Job Scope** - Open and close up the gallery; - Manage visitors’...
-
Museum Docent
6 days ago
Singapore SINGAPORE HISTORY CONSULTANTS PTE. LTD. Full time**RESPONSIBILITIES** - Conduct high-quality guided tours and interactive activities for all levels of visitors (e.g. students and tourists) - Assist with event coordination and crowd management - Assist with site facility checks, site operations and submit administrative/operations' reports - Perform visitor services' duties - Undertake historical and...
-
Visitor Relations Officer
2 days ago
Singapore TERRA SG PTE. LTD. Full timeJob Description & Requirements The Visitor Relations Officer (Docent / Supervisor) primary role is to conduct guided tours for the Sustainable Singapore Gallery and Marina Barrage, manage visitor experiences, and team members support for the management of Marina Barrage and the Sustainable Singapore Gallery. - Successful applicants will be offered from the...
-
Gallery & Visitor Relations Manager
4 days ago
Singapore TERRA SG PTE. LTD. Full timeJob Description & Requirements The role of the Visitor Relations Manager is to ensure smooth operations of the Marina Barrage’s Information Counter, the Sustainable Singapore Gallery and to co-ordinate event - related works by managing the visitor experience team. The scope of the role is as follows: - Lead the team of Visitor Management Staff and ensure...
-
Marina Barrage Visitor Manager
2 days ago
Singapore TERRA SG PTE. LTD. Full timeJob Description & Requirements The role of the Marina Barrage Visitor Manager (VRE) is to ensure smooth operations of the Marina Barrage’s Information Counter, the Sustainable Singapore Gallery and to co-ordinate event - related works by managing the visitor experience team. The scope of the VRE is as follows: - Lead the team of Visitor Management Staff...
-
Service Operation Lead
6 days ago
Singapore WSH EXPERTS PTE LTD Full time**Job Description & Requirements** **Responsibilities**: - Ensuring daily smooth operations - Monitoring of staff and visitors via surveillance cameras in Operations Centre; - Ensuring all relevant information reported, i.e., non-compliance activities, faults, incidents, are recorded and reported - Ensuring all daily, monthly reports are submitted...
-
Singapore Singapore Art Museum Full timeCOMPANY DESCRIPTION Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar. SAM is building one of the world's...
-
Visitor Service Ambassador
2 days ago
Singapore PERSOL Full timeVisitor Service Officer – Napier MRT Are you passionate about providing exceptional customer service and creating memorable experiences? Join our team as a Visitor Service Officer! If you thrive in a fast‐paced environment and enjoy helping others, this is a great opportunity to make a lasting impact. Location & Working Hours Location: Napier MRT Working...