Airfreight Customer Service Executive

7 days ago


Singapore RK Recruitment Pte. Ltd. Full time

Job info:
Basic + AWS & VB
Monday - Friday (Alternate Saturday)
9am - 6pm / (9am - 1pm)
Location: Changi Airfreight Centre
Job Scope:
Assist customers in daily bookings of cargo sales on our various airline products.
Book capacity with airlines and confirm capacity with customers.
Be familiar with the requirements of our various airline products and advise our customers accordingly.
Assist in the administration of cargo bookings, e.g., loading flight reservations into the system template and ensuring all data is accurately updated.
Interface with multiple parties including customers, warehouse, carriers, customs, etc., on shipment requirements.
Track and monitor shipment status and inform customers accordingly.
Maintain good relationships with customers and handle inquiries in a timely manner.
Work closely with the Billing Team to provide accurate data for invoicing.
Other duties as assigned.
Please submit your updated resume by using the
APPLY NOW BUTTON .
We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R
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