Senior Manager, Patient Experience
1 week ago
Job Responsibilities You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. Job Requirements Recognised Degree with at least 8 years of working experience in customer / patient service operations, including a minimum of 2 years in a managerial capacity Must have a proven track record in building a service culture Experience in developing, evaluating and conducting service training is essential Strong command of English language and a second language Proficient in writing and editing Adept in conflict resolution, data analytics and presentation Excellent planning and organisation skills Independent, resourceful and able to handle multiple projects Excellent interpersonal skills, skilful in managing multiple stakeholders #J-18808-Ljbffr
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Senior Manager, Patient Experience
2 weeks ago
Singapore Johnson & Johnson Full timeAs part of the Road to 10 Strategy, Janssen Asia Pacific has identified best-in-class Patient Experiences as a critical enabler to achieving business ambitions. As such, a revitalized approach to Patient Solutions has been identified as a foundation element of our strategy. In the newly created Senior Manager, Patient Experience role, you will be...
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Senior/ Executive, Patient Experience
2 weeks ago
Singapore SingHealth Full time $90,000 - $120,000 per yearSingHealth Community HospitalsSenior/ Executive, Patient Experience (OCH)Job Category: AncillaryPosting Date: 28 Aug 2025Reporting to the Manager, Patient Experience, the jobholder willl support SCH's philosophy of care in providing patients with a well-paced and personalised care in a homely environment to promote healing and integration back to home or the...
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Manager, Patient Experience
2 days ago
Singapore SingHealth Group Full timeNational Neuroscience Institute of Singapore **Manager, Patient Experience**: - Job Category: Administration - Posting Date: 12 Jun 2025 **Responsibilities**: You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process,...
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Manager, Patient Experience
4 days ago
Singapore NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD Full timeYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years of working experience in...
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Manager, Patient Experience
2 days ago
Singapore NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD Full timeYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. **Requirements**: - Recognised Degree with at least 8 years of working...
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Singapore SingHealth Full time $90,000 - $120,000 per yearEastern General HospitalSenior Assistant Manager, Office of Patient Experience - Eastern General Hospital Planning OfficeJob Category: AdministrationPosting Date: 4 Sept 2025The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a...
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Assistant Patient Experience Manager
1 week ago
Singapore Singapore General Hospital Full timeAs an Assistant Patient Experience Manager, you will serve as the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. By pro-actively walking the floor and being physically present in-ward, and patient clinical areas. Your presence will serve as ready listening...
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Assistant Patient Experience Manager
6 days ago
Singapore Singapore National Eye Centre Full timeAs an Assistant Patient Experience Manager, you will serve as the relational bridge between patients and their families, and the medical, nursing, and allied health staff, thereby enhancing the hospital experience. By pro-actively walking the floor and being physically present in-ward and patient clinical areas, your presence will serve as ready listening...
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Singapore Singapore National Eye Centre Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: KK Women's and Children's Hospital Pte. Ltd. Senior/Associate Executive, Office of Patient Experience Job Category: Administration Posting Date: 2 Sept 2025Reporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the...
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Executive, Patient Experience
1 week ago
Singapore Singapore General Hospital Full timeThe Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from stakeholders,...