Assistant Patient Experience Manager
1 week ago
As an Assistant Patient Experience Manager, you will serve as the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. By pro-actively walking the floor and being physically present in-ward, and patient clinical areas. Your presence will serve as ready listening ears and try to mitigate some of the suffering and anxiety faced by patients/families and staff alike. Engage all patients and carers to gather real-time feedback, enabling patients and their carers to comment on the quality of the care they are receiving.
Requirements:
Bachelor’s degree in Healthcare Management, Communications, Public Relations and any other relevant discipline
Minimum 6 years of working experience, preferably in healthcare or social service-related industry
Preferably with 2 years of managerial experience
Strong interpersonal skills and ability to work well and interact with all types of people at all levels, including patients, their next-of-kin, as well as internal clinical and nursing staff
Matured disposition with people-centered mind-set
Excellent communication skills both spoken and written
Possesses empathy and genuine care for patient and fellow colleagues
Working Schedule
Monday to Friday : 10am – 7.30pm
Only shortlisted candidates will be notified
#J-18808-Ljbffr
-
Manager, Patient Experience
1 week ago
Singapore NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD Full timeYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years of working experience in...
-
Patient Experience Associate
1 week ago
Singapore SingHealth Full time $40,000 - $60,000 per yearSingHealth Community HospitalsPatient Experience AssociateJob Category: AncillaryPosting Date: 11 Sept 2025Job ResponsibilitiesYou will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. You will establish positive rapport with patients...
-
Senior Manager, Patient Experience
2 weeks ago
Singapore Singapore General Hospital Full timeJob Responsibilities You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. Job Requirements Recognised Degree with at least 8...
-
Singapore SingHealth Full time $90,000 - $120,000 per yearEastern General HospitalSenior Assistant Manager, Office of Patient Experience - Eastern General Hospital Planning OfficeJob Category: AdministrationPosting Date: 4 Sept 2025The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a...
-
Senior Manager, Patient Experience
2 weeks ago
Singapore KK Women's & Children's Hospital Full timeJob ResponsibilitiesYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. Job RequirementsRecognised Degree with at least 8 years...
-
Executive, Patient Experience
1 week ago
Singapore Singapore General Hospital Full timeThe Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from stakeholders,...
-
Patient Experience
1 week ago
Singapore NATURAL HEALING PTE. LTD. Full time**Location**:Modern Shopping Mall right across Somerset MRT **Work days**:5 days week (2 weekdays off!) We're looking for a mature, dependable, and service-oriented individual to join our TCM wellness team as a Patient Experience & Sales Coordinator. This is more than just a sales role — you’ll be supporting people on their health journeys while...
-
Patient Experience
3 days ago
Singapore NATURAL HEALING PTE. LTD. Full timeLocation: Modern Shopping Mall right across Somerset MRT Work days: 5 days week (2 weekdays off!)We\'re looking for a mature, dependable, and service-oriented individual to join our TCM wellness team as a Patient Experience & Sales Coordinator. This is more than just a sales role — you’ll be supporting people on their health journeys while helping the...
-
Senior/ Executive, Patient Experience
2 weeks ago
Singapore SingHealth Full time $90,000 - $120,000 per yearSingHealth Community HospitalsSenior/ Executive, Patient Experience (OCH)Job Category: AncillaryPosting Date: 28 Aug 2025Reporting to the Manager, Patient Experience, the jobholder willl support SCH's philosophy of care in providing patients with a well-paced and personalised care in a homely environment to promote healing and integration back to home or the...
-
Patient Service Assistant
2 weeks ago
Singapore OFFICE SECRETARIES PTE. LTD. Full time**Key Roles and Responsibilities**: - Assist in patients’ appointment bookings, payment and housekeeping of the clinic - Assist in the registration of patients and update patients’ registration information and process registration records in accordance with standard operating procedures - Perform relevant clinical tasks to ensure a high level of...
