Patient Service Assistant
4 days ago
**Key Roles and Responsibilities**:
- Assist in patients’ appointment bookings, payment and housekeeping of the clinic
- Assist in the registration of patients and update patients’ registration information and process registration records in accordance with standard operating procedures
- Perform relevant clinical tasks to ensure a high level of operational efficiency
- Any other responsibilities & tasks assigned by Clinic Supervisor / Operations Executives / Operations Manager.
**Key Performance Indicators**:
- Adhere to the policies, procedures, standards protocols in the organization
- Communication between staff, patient and team
- 100% accuracy in billing
- 100% accuracy in clinical measurements or medical errors (E.g. Measures the number of times mistake is made in the medication, patient, or dosage)
- Meet the target turnaround time for patient’s experience in clinic
- Overall patient satisfaction
- Number of mistake events
- Patient Follow-Up (To measure the number of patients who receive follow-up after their visit to the clinic)
**Key Skills**:
- Proficient in Excel and Words
- Meticulous and comfortable with numbers
- Possess excellent phone etiquette and client service abilities to interact with patients, nurses and physicians
**Qualifications**:
- **Experience**: 1 to 2 years relevant experience
**Job Requirements/ Expected Behaviour Traits**
- Able to work on weekends, 5.5 days week
- Open minded to consider ideas, beliefs and practices different from your own
- Stress tolerant
- Proactive
- Results oriented
- Ability to multi-task and a team player
- Dependable to get the work done.
-
Patient Service Assistant
1 week ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Patient Service Assistant
3 days ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Patient Service Assistant
2 weeks ago
Singapore LUMINOUS DENTAL CLINIC @ MARINE PARADE PTE. LTD. Full timeWe seek a service-oriented, self-motivated team player who can work independently. You will play a vital role in supporting the daily operations of our Clinics. **Responsibilities**: 1. Work closely with our team and provide quality clinical care in an outpatient environment. 2. Registration of patients and managing appointments, attending enquiries,...
-
Patient Service Assistant
2 weeks ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Patient Service Assistant Hq
4 days ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
-
Clinic Assistant
6 days ago
Singapore LIFEFORCE LIMBS & REHAB PTE LTD Full timeHandle the registration of patients' visits, appointment scheduling, the collection of payments - Handle the administration of patients' records, and assist specialist with patients' medical reviews in the consultation rooms. Assist specialist with explanation of condition to patient and their family members - Assist specialist in taking measurement for...
-
Patient Service Associate
4 days ago
Singapore JUST TALENT PTE. LTD. Full timeProvide quality customer service to patients and visitors - Attend to patients’ enquiries & needs (e.g., provide wheelchair, issue face mask, direct patients to appropriate location) - Assist patients with registration - Assist patients with scheduling / rescheduling of appointments - Assist patients with payments Other duties as assigned Job...
-
Clinic Assistant
9 hours ago
Singapore RESURGENCE SURGICAL @ MT ALVERNIA PTE. LTD. Full timeOverview Hiring: Clinic Assistant / Patient Service Associate We are looking for a Clinic Assistant / Patient Service Associate to join our outpatient specialist clinic. Responsibilities Manage patient registration, appointments, and hospital admissions Assist and respond to patient enquiries Advantage if experienced in insurance processes...
-
Clinic Assistant
4 days ago
Singapore DLS ORCHARD PTE. LTD. Full time**Clinic Assistant / Patient Service Associate - Surgical Specialist Clinic** We are looking for a team player with a passion in healthcare to provide a quality patient experience with our team. **Responsibilities**: - Provide excellent front-line customer service to our patients and meticulous administrative support in our surgical specialist clinics. -...
-
Patient Service Associate
2 days ago
Singapore National Skin Centre Full timeResponsibilities Oversees the smooth and efficient running of the clinic counter Attends to patients' enquiries, provide directions and assist with clarifications Assists in registration and billing of patients accurately Makes appointments for follow-up patients Assists patient with Medisave application / financial counselling Assist with doctors'...
