Senior Assistant Manager, Office of Patient Experience

SingHealth Community HospitalsSenior Executive/ Assistant Manager, Office of Patient Safety & QualityJob Category: AdministrationPosting Date: 30 Aug 2025Are you passionate about enhancing patient care and safety in a healthcare setting? We are seeking a dedicated Senior Executive/ Assistant Manager to join our Office of Patient Safety & Quality (OPSQ).In...

Reporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline. You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and...

SingHealth Community Hospitals **Senior Executive/ Assistant Manager, Office of Patient Safety & Quality**: - Job Category: Administration - Posting Date: 30 Aug 2025 Are you passionate about enhancing patient care and safety in a healthcare setting? We are seeking a dedicated Senior Executive/ Assistant Manager to join our Office of Patient Safety &...

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years of working experience in...

As an Assistant Patient Experience Manager, you will serve as the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. By pro-actively walking the floor and being physically present in-ward, and patient clinical areas. Your presence will serve as ready listening...

**Key Roles and Responsibilities**: - Assist in patients’ appointment bookings, payment and housekeeping of the clinic - Assist in the registration of patients and update patients’ registration information and process registration records in accordance with standard operating procedures - Perform relevant clinical tasks to ensure a high level of...

Overview Sr/ Patient Information Associate (Office Hour) role at Institute of Mental Health (IMH). Department: Contact Centre. Staff plays a crucial role in facilitating patient care and administrative functions, ensuring calls/enquiries are timely received and providing efficient services while maintaining a high standard of customer service. Position and...

SingHealth Community HospitalsSenior/ Executive, Patient Experience (OCH)Job Category: AncillaryPosting Date: 28 Aug 2025Reporting to the Manager, Patient Experience, the jobholder willl support SCH's philosophy of care in providing patients with a well-paced and personalised care in a homely environment to promote healing and integration back to home or the...

Job Responsibilities You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. Job Requirements Recognised Degree with at least 8...

Overview You will assist and provide support in the various areas of service quality management, namely coordination of feedback survey results; assist in handling of all kinds of patient feedback and queries; assist in housekeeping of data stored in the online system; assist in coordination of the Service Excellence Awards, and other corporate events...