Manager, Patient Experience
3 days ago
You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years of working experience in customer / patientservice operations, including a minimum of 2 years in a managerial capacity Must have a proven track record in building a service culture Experience indeveloping, evaluating and conducting service training is essential Strong command of English language and a second language Proficient in writing and editing Adept in conflict resolution, data analytics and presentation Excellent planning and organisation skills Independent, resourceful and able to handle multiple projects Excellent interpersonal skills, skilful in managing multiple stakeholders
Not Specified
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Manager, Patient Experience
1 day ago
Singapore SingHealth Group Full timeNational Neuroscience Institute of Singapore **Manager, Patient Experience**: - Job Category: Administration - Posting Date: 12 Jun 2025 **Responsibilities**: You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process,...
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Manager, Patient Experience
1 day ago
Singapore NATIONAL NEUROSCIENCE INSTITUTE OF SINGAPORE PTE LTD Full timeYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. **Requirements**: - Recognised Degree with at least 8 years of working...
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Senior Manager, Patient Experience
1 week ago
Singapore Johnson & Johnson Full timeAs part of the Road to 10 Strategy, Janssen Asia Pacific has identified best-in-class Patient Experiences as a critical enabler to achieving business ambitions. As such, a revitalized approach to Patient Solutions has been identified as a foundation element of our strategy. In the newly created Senior Manager, Patient Experience role, you will be...
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Assistant Patient Experience Manager
1 week ago
Singapore Singapore General Hospital Full timeAs an Assistant Patient Experience Manager, you will serve as the relational bridge between patients and their families, and the medical, nursing and allied health staff thereby enhancing the hospital experience. By pro-actively walking the floor and being physically present in-ward, and patient clinical areas. Your presence will serve as ready listening...
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Assistant Patient Experience Manager
5 days ago
Singapore Singapore National Eye Centre Full timeAs an Assistant Patient Experience Manager, you will serve as the relational bridge between patients and their families, and the medical, nursing, and allied health staff, thereby enhancing the hospital experience. By pro-actively walking the floor and being physically present in-ward and patient clinical areas, your presence will serve as ready listening...
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Senior Manager, Patient Experience
1 week ago
Singapore Singapore General Hospital Full timeJob Responsibilities You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers. Job Requirements Recognised Degree with at least 8 years...
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Executive, Patient Experience
7 days ago
Singapore Singapore General Hospital Full timeThe Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from stakeholders,...
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Executive, Patient Experience
5 days ago
Singapore Singapore National Eye Centre Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: National Heart Centre of Singapore Pte Ltd Job Category: Administration Posting Date: 16 May 2025The Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us. We are seeking a self-driven...
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Patient Experience Associate
1 week ago
Singapore TUCKER MEDICAL PTE. LTD. Full time**Objective / Purpose of the Job** Patient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients. **Responsibilities**: - Administer...
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Patient Experience Coordinator
2 weeks ago
Singapore THE STRAITS MEDICAL SERVICES PTE. LTD. Full timeBe the Voice of Exceptional Patient Care **About Us** At The Straits Medical Services, we are dedicated to delivering exceptional patient care. As we expand with new outlets opening across Singapore, we’re building a dynamic team to lead the way in patient service excellence. **Why Join Us?** - Competitive Employee Benefits - Exciting Growth...