Digital Customer Experience Specialist

4 days ago


Singapore beBeeServiceOriented Full time

Digital Customer Experience Specialist ">

We are seeking a highly motivated and customer-focused individual to join our team as a Digital Customer Experience Specialist. In this role, you will play a key part in ensuring that our customers receive exceptional service and support across all digital platforms.

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Key Responsibilities:

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  • Customer Support: Assist customers with their general enquiries and provide proactive solutions to their banking needs. ">
  • Digital Platform Promotion: Share knowledge of the latest banking products and services to help customers adopt digital platforms and use cashless options where suitable. ">
  • Product Knowledge: Stay up-to-date with the latest banking products and services to provide alternative solutions to customers where appropriate. ">
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Requirements:

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  • Physical Demands: Be able to stand for long hours. ">
  • Work Schedule: Commit to working 5.5 days per week (Monday to Saturday). ">
  • Service Orientation: Demonstrate a strong service-oriented mindset. ">
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What We Offer:

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We offer a dynamic and supportive work environment that values innovation and teamwork. If you are passionate about delivering exceptional customer experiences and have the skills and qualifications we are looking for, please apply today

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Persolkelly Singapore Pte Ltd is an equal opportunities employer.

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