Senior Executive, Academic Learning

3 days ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

A young and research-intensive university, Nanyang Technological University, Singapore (NTU Singapore) has a diverse student body of 33,000 undergraduate and postgraduate students in various fields.

Ranked among the world's top universities, NTU Entrepreneurship Academy (NTUpreneur) is the focal point of entrepreneurship education within the University, driving innovation and creativity in the region.

Job Description

This role is pivotal in enhancing the quality and delivery of our undergraduate academic programmes, ensuring a meaningful and enriching experience for our students. The incumbent will provide essential support in planning and executing academic operations, contributing to the smooth running of academic and student-related activities.

Key Responsibilities:
  • Support Student Management Processes:
    • Track course completion and progression of students and ensure accurate student records
    • Support students with special educational needs and handle ad-hoc requests as directed
    • Provide assistance in academic advisory activities, including coordination with students, faculty, and administrative staff
  • Support Programme Management (SMiE and MiE):
    • Maintain accurate programme information and ensure accessibility for students and faculty
    • Process and track enrolment and withdrawal requests and update records accurately
    • Assist in class and assessment scheduling, course registration, and related administrative matters
    • Assist in managing teaching and learning resources such as setting up NTULearn and booking teaching venues and other logistical support
    • Support inbound and outbound student exchange programmes
    • Assist in assessment result review and submission, ensuring data accuracy
    • Provide secretarial support for meetings and decisions
    • Assist in managing and executing Student Feedback on Teaching (SFT) and course evaluation processes
  • Support Team Coordination and Administration:
    • Maintain the team calendar and rosters, including leave applications and event duties
    • Manage and maintain the team's repository for information and Standard Operating Procedures (SOPs) for easy access and retrieval
  • Support Management of Projects and Initiatives:
    • Provide administrative and logistical support and coordination for events, programmes, projects, and initiatives
    • Support outreach Instructors, Fellows, Student engagement and development events and activities
    • Perform any other ad-hoc duties as assigned by the Lead or Senior Management
    Requirements:
    • A diploma or bachelor's degree with at least 3 years of relevant experience in academic programme administration within Institutes of Higher Learning or equivalent
    • Strong organisational and multi-tasking abilities to handle various responsibilities efficiently
    • Good communication skills (oral and written) and the ability to collaborate effectively with students, faculty, and external stakeholders
    • Meticulous, self-driven, and a proactive team player with attention to detail
    • Proficiency in Microsoft Office applications (particularly MS Word and Excel) is essential; familiarity with learning management systems is an advantage

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