Assistant Manager/Manager, Service Quality Management

**SCOPE** To produce an outstanding guest experience within the Banqueting concepts by managing a service team in cooperation with the culinary team. The Banquet Manager / Catering Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit. **OVERALL...

[What the role is]ASSISTANT MANAGER, QUALITY SERVICE PLANNING[What you will be working on]You will be involved in enhancing productivity and efficiency of the service delivery chain to meet corporate and Public Service Delivery standards. You are required to drive new business solutions, streamline work processes and guidelines while working closely with...

[What the role is]ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS[What you will be working on]We seek an energetic professional to be part of the Team that addresses public queries and suggestions. You should be keen to explain LTA's vision for land transport on behalf of LTA. You will need to work with other internal divisions and external agencies to...

We are seeking a highly motivated and results-oriented Assistant Manager to join our Service Quality team at ASPRI - Institute of Process Industry. In this role, you will play a crucial part in ensuring the smooth and efficient delivery of our training programs. You will be responsible for managing all aspects of course administration, providing excellent...

You lead and manage a team responsible for enhancing patient experience through systematic feedback collection, service quality improvement initiatives and proactive patient engagement strategies. This role ensures that the hospital delivers compassionate, responsive and high quality care aligned with its mission and values. - Manage and develop a high...

[What the role is]Assistant Manager, Bus Service Contract ManagementJoin our dynamic team as an Assistant Manager in Bus Service Contract Management, where you will play a pivotal role in overseeing and optimising bus service operations across Singapore's public transport network.[What you will be working on]As part of our collaborative team, you will take...

1. Implement and monitor post-course evaluations to ensure that SSI courses are effective and relevant to the social service sector 2. Prepare and perform data analysis using post-course evaluation reports 3. Perform and manage functions of the quality assurance unit to support overall direction of SSI 4. Collaborate with relevant teams to develop,...

BreakFast at Fluffy’s Boutique Pet Hotel & Grooming (BFF) is a leading hotel in Singapore for Canine friends. A leading provider in Pet Care, BFF offers boarding, daycare and grooming in an immaculate and impressive establishment. The expert team at BFF also provides dietary, training and behaviour advice and offers basic medical care, supplements and care...

**SCOPE** Reporting to the Assistant Director of Sales & Marketing, the **Director of Sales **is responsible for ensuring the yearly sales budget is achieved and surpassed by leading, directing and motivating the Sales team. The incumbent will achieve hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in...

**Job Description & Responsibilities** - Ensure quality assurance of day-to-day operation of 4 laboratory while ensuring compliance to ISO17025:2017. - Answer to customer question related to quality of their calibration report. - Work together with sales team to ensure vetting of enquiry of calibration work perform is within scope of accreditation. - Monitor...