Executive & Admin Assistant, Disney Cruise Line

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Executive & Admin Assistant, Disney Cruise Line
Job Summary:
This is an office-based role.
Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.
About Disney Cruise Line
Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, and Disney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.
About the Role
As an
Executive & Admin Assistant , you will provide comprehensive, high-level administrative support to the Director of Hotel and Entertainment Operations as well as broader support to the shoreside Operations Team in Singapore. This role requires a proactive, highly organized, and detail-oriented professional who thrives in a dynamic, fast-paced environment. You’ll use a mix of business acumen, relationship management, operational planning, and problem-solving skills to ensure seamless day-to-day operations and exceptional service delivery across both Hotel and Entertainment functions.
Responsibilities:
Prepare executive-level presentations, letters, spreadsheets, agendas, meeting materials, and departmental communications
Provide direct administrative support including managing complex calendars, meetings, travel arrangements, and expense reports
Provide administrative support to the Director of Hotel Operations and Entertainment Operations during their on-site engagements in Singapore or aboard Disney Adventure
Serve as the primary point of contact for all office administrative responsibilities including phones, supplies, onboarding logistics, and correspondence
Manage logistics for consultants including travel, payments, and contractual obligations
Liaise with Immigration Compliance, and input/manage visitor/vendor information in systems such as SSG, SVAM, IRGS
Support onboarding, transfers, and separation processes for new and current cast/crew
Maintain company vehicle schedules and coordinate procurement needs (laptops, phones, etc.)
Provide backup support for department coordination during emergency procedures and act as the Record Information Management (RIM) Coordinator
Assist with event planning, event setup, and package receiving as needed
Exercise sound judgment in prioritizing tasks and anticipating the needs of leaders and team members
Partner with Operations Assistants across the fleet, contributing to ongoing process improvements
Handle special tasks and high-priority projects as requested
Manage all responsibilities with the highest level of discretion and confidentiality
Required Qualifications & Skills:
Minimum 5 years of experience supporting business executives in large organizations
Strong organizational and multitasking skills with extreme attention to detail
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Familiarity with SAP
Demonstrated ability to navigate complex schedules, prioritize independently, and remain flexible under pressure
Excellent verbal and written communication skills
Proven interpersonal and consultative skills with a collaborative, positive approach
Ability to manage multiple ongoing projects with efficiency and professionalism
High degree of discretion in handling sensitive and confidential matters
Passion for providing exceptional service to both internal teams and guests
Education:
Required: High school diploma or equivalent work experience
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
About Disney Cruise Line:
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company (Southeast Asia) , which is part of a business we call Disney Cruise Line .
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