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Relationship manager

1 month ago


Singapore ALJUNIED - HOUGANG TOWN COUNCIL Full time

JOB RESPONSIBILITIES: Attend to all walk-in residents, including updating feedback provider on the action taken; Utilise system to check past feedback cases or create new cases; Issue events/facilities booking permits as and when required; Reply to feedback emails & calls; Attend to cases on site (including house visit), where required/instructed; First responder for any escalated cases; Communicate with external agencies for cases; Any other duties as instructed by the supervisor. JOB REQUIREMENTS: Experienced in handling difficult people; Possess good interpersonal skills; Work well under pressure; Effective written & verbal communication; Must be able to attend cases on site independently; IT savvy; Working Hours: Mondays - Fridays: 8am to 5pm with an additional 1 Saturday per month - 8am to 1pm; To be stationed at Bedok Branch Office depending on the deployment. Only shortlisted candidates will be notified. #J-18808-Ljbffr