Business Improvement Specialist
6 days ago
Business Improvement Specialist
We are seeking a skilled Business Improvement Specialist to join our team.
This role involves working closely with users to document processes, support Agile delivery, and drive workflow improvements.
- Gather, analyze, and document business and functional requirements.
- Perform impact analysis, process mapping, and define workflows.
- Support Agile delivery (backlog refinement, sprint planning, user stories).
- Prepare test scenarios, scripts, and manage defect tracking.
- Collaborate with stakeholders to clarify requirements and resolve issues.
- Track project deliverables, risks, and changes; prepare governance reports.
Key Qualifications:
- 0–3 years' experience in business analysis or system analysis, preferably in Financial, eCommerce, or Technical IT sectors.
- Strong skills in requirements gathering, UAT/SIT testing, and stakeholder communication.
- Familiarity with Agile Scrum methodology.
- Proficiency in Excel, PowerPoint, SQL; JIRA/Confluence knowledge an advantage.
- Excellent written and spoken communication skills.
Fresh graduates with a recognized technical degree will also be considered if they have internship experience as a System Analyst or Business Analyst and demonstrate strong communication, analytical, and stakeholder management skills.
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